Get matched with top plumbing installers for a remodel or addition in Calvert City, KY

"Excellent experience with this company. We tried getting a hold of a different plumber 3 different times with no return call so when I was able to call J&L, talk to someone right away & schedule my service, I was ecstatic. The 2 guys that came were very polite, friendly and professional. They fixed our issue quickly & efficiently. It was a leak in our upstairs shower, so they did have to cut a hole in our ceiling to access the pipe & while they don't repair the hole, they took the drywall down neatly & were able to put it back up so it just requires a little bit of patching. I would definitely recommend them & will call them back the next time I have a plumbing issue."

"It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward."

"It went smoothly, just the rain delayed the project."

"Crew installed flashing in timely manner and cleaning work area up."

"It went fine, they were great. They were very prompt, they actually got down and did everything they needed to do, and they found the best price for me for the actual pump. I did have a little trouble contacting them at first but they did get back to me."

"Store personnel provided information about plumbing needs, types of paint to be used for walls, helped me find the type oil needed for oiling non painted wood surfaces such as teak."

"Very Well, job was great"

"Everything was done according to plan. The technician showed up at the arranged time, and all work was done promptly and professionally. I had a few questions about settings for the furnace and humidifier in the winter, and he answered those to my satisfaction. <br /> This is a long established HVAC contractor, and my family has used them for many years. Their service personnel are well trained and understand the systems on which they work. <br />"

"It went great. I found out why an additional service wasn't needed too, which saved me money. <br /> Thanks, ACA! <br />"

"This experience was an exercise in restraint, patience, and forgiveness, but we made it. Please forgive the lengthy review. <br /> <br />  We selected a product that was not in stock and Emilie was great about keeping us updated. She also came out to look at the project just as the installation was finishing up. I can't even stress enough how vital she was in keeping things afloat. Working with her was the only saving grace. She gets an A in responsiveness and professionalism, but the owners... <br /> <br />    <em>The downsides:</em> <br />    - GJ didn't show up and didn't call for a scheduled appointment, after I waited at home for hours. During the next scheduled appointment window, he hadn't arrived with only 15 minutes left. With the shop closing and not trusting him to show, I called the store. He hadn't even left yet, but assured me he had not forgotten AGAIN. He did show, eventually. <br /> <br />    - They knew that our materials were coming and it would need to be cut. However, before the install, they miraculously did not have the blade (?) they needed to cut it. Apparently, the materials "are h****** [their] blades.? How much planning does it take? <br />      Yes, they told us a couple of days in advance, but we had already moved our plumber around once. It disrupted other trades, as well. This seemed to escape their minds, because SEVERAL TIMES I heard about how much they had to pay to overnight something, how overtime labor had to be paid to get my materials cut on time (which it wasn't), and so on.  I say: It's the cost of doing business. Telling the customer everything behind the scenes is just unprofessional. <br /> <br />    - The install took two days, which was fine and I knew it might be a possibility. (Thanks Emiie!) Problem was, nobody could tell me when they would be back to do the second part of the job.  <br /> <br />    - During the removal, our drywall paper was torn, to which GJ's response was, ?Yeah, that sometimes happens because it would have looked bad if we cut it. You can just paint over it.? That would have made sense, except the drywall was cut, too! By cut, I mean multiple, unnecessarily deep cuts. Luckily, my drywall guy was here and I was able to PAY HIM to patch both places. I don't think that CC+ covers damage done during install/removal, since the owner was here to see it.  <br /> <br />    - Also, with the install...   <br />     <em>Day 1:  </em>The guys installed a section crooked. <br />    They left their drilled quartz plugs and other pieces of my old counter in the base cabinets. No, this isn't a dust-free process, but they should pick up the big mess. <br />    There were pieces of my old material left behind in my garage.     <br />    Drywall issue. <br />   <em> Day 2: </em> They argued with me about the crooked top, but finally fixed it upon my insistence. (this was off by 3/4" over a 26" span - very visible) <br />    They installed pieces in a different order than what I asked, thereby interfering with other trades. <br />    When I went out to the driveway to ask a question, the guys were speaking rudely about me. Specifically referencing my home and me. Say what you want about a customer - AFTER YOU LEAVE! <br />    Finally, they didn't have the right hardener or something for my granite seam. (? Whatever that means.)   <br />      **Of note, the day 2 guys DID clean up after themselves. <br />   <br /> I don't even know what else happened. I'm hesitant to leave this review, because there is one outstanding issue and it was difficult enough to get the job done in the first place. This should be sufficient to decide whether or not to use CC+. I won't be back."