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"I called Clegg's and scheduled an appointment for an estimate. JJ came out as scheduled and gave me an estimate for termite treatment and yard spray for mosquitos (rated separately). The estimate paperwork was pretty straightforward, but I had to verify the fuzzy carbon copied information on my copy. I was surprised that there was no guarantee to pay for future damage like other companies claimed, just a promise of retreatment if I kept up the annual fee - at least I learned that up front. After negotiating the price and what would be included, he had me document my request via email, including the agreed final price, so he could go ahead and have the termite team set up a time at my convenience. They were very accommodating about my work schedule.
The two man team came out close to the appointment time, did a thorough job of drilling, trenching and infusing the Termidor pesticide (fipronil) for about 3.5 hours. They made sure the drilled holes were as inconspicuous as possible along the foundation and inside the garage. They quit promptly at 5:00PM with part of the house remaining, but luckily I had time off work the next day. The team came back for another hour (one different man) and finished the infusing of the holes, sealed every one with cement and cleaned up very nicely. The team steadily worked hard and got the job done. Other than the necessary hundreds of filled holes needed to get the pesticide under the slab, the house base looked clean and neat.
As far as the billing, I thought I would get a bill in the mail, but was called while at a family event to immediately pay the bill in full with my credit card over the phone. I didn't mind paying quickly, but didn't know that would be the process. That would be good to understand up front.
I went with Clegg's even though they were a little higher estimate because when I asked the chemical name for the Termidor, JJ honestly stated he did not know, but would get back to me with the information. Another company gave me misleading information, claiming their product and costs were cheaper because they used the "generic Termidor." I looked it up later and found out it was a completely different chemical - ignorance or deception? A third company never answered their phone, but I couldn't delay getting the treatment done. I was happy with Cleggs termite service (separate review for yard spray).
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"They are fantastic and excellent communication. Easy to work with."

"Excellent job! My house is so clean. I'm loving it. He was punctual and professional. Good job Chris!"

"The owner / operator is absolutely outstanding!!! The pricing and quality of weekly lawn care services is the best in all of Fayetteville. He also provides additional services outside of weekly maintenance that is completed quickly in a professional manner while cleaning up and removing any remnants. The pricing for each additional job is the best value I have seen in the entire fort Liberty area!!"

"he was great he knew his stuff. he had his own stuff to get it done"

"The team arrived on time. They introduced themselves.Mike created a landscape around the heating/cooling unit. He informed me of the design before he began. The end result is very professional looking. Mike gave suggestions for bushes and plants that would accent the red mulch.Mike also gave me some tips regarding a couple of small areas in my yard that would need some attention in order to spruce up the yard. He also sprayed some stray weeds.Job well done."

"Austin was very professional and helpful. My fence turned out beautiful."

"I have not seen there work as of yet because I live out of state at this time, but they were quick and going out to the property we purchased and getting back to me with a fair estimate, The gentleman I dealt with was very professional and informative."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"It's now the end of May, and my yard is as full of weeds as it ever was.  Was told it would take two treatments for weed protection, and that they would have to come back later in the season to treat, but haven't heard from them since.  They were supposed to remove the mulch in several beds in the front yard to match the back yard, but they only put weed fabric over the old mulch and covered that with the gravel.  Unfortunately they also got a lot of the stones all over my yard, requiring a lot of time on my hands and knees picking them out of the grass.  The ornamental rings around my crate mertels were simply surface laid.  No attempt was made to level the brick.  Heck, my 10 year old could have done that.  And finally, they never did anything to level the divots in my back yard.  When I asked about it, I was told they'd come back later and take care of it.  Still waiting."