Get matched with top sump pump or interior foundation drains installers in Carbondale, PA

"I signed up to have a modular log home built on an existing foundation. The builder had a number of specifications that needed to be met to get the foundation ready for the new house. I contacted 8 other companies, but no one could help me with my long list of tasks. When I finally got ahold of Highlander Waterproofing, I started by telling them I was a problem child. I listed all the work that needed to be done and Mike told me that nothing on my list sounded sounded scary. I got a couple of visits from Mario, the manager, and Mike, the senior engineer, and one of their senior job bosses. They were all knowledgeable, helpful, positive, and suggested that I use steel supports instead of concrete to save space. Work started in August when Dewey and JT started knocking off the top 2 courses of block. "The Gents" - Dewey (the job boss) Devon, Jimmy, Matt, and Dave - did wonderful work. Because of Murphy's Law, we had to knock some walls down and rebuild them because of bowing, and we ended up adding an internal French Drain. They set rebar, poured tons of concrete, dug footers, put up steel support beams, installed glass block windows, put down sill plates, and rebuilt the front where the garage doors will be. I cannot even begin to say how pleased I am with the work they did. And they were a lot of fun to boot! They let me video them daily, tease them mercilessly, and they had the good grace to laugh when my dog made off with their breakfast jerky. There is still some work to do when the house actually gets here in April - insulating the outside wall, backfilling, putting the sump pumps in, rebuilding the center wall, and digging footers for the porch. I have absolute confidence in Highlander Waterproofing and "The Gents." I would recommend them highly and with no reservations to anyone who needs foundation work. I will add to this post with the final pictures in April."

"Hired Bracken to do an interior French drain and a sump pump for a house I am selling. My buyers had requested this install before we could close on the house. Danny came out quickly to look at the project and was able to give me a reasonable quote on the spot. After my buyers dragged their feet for 2 weeks trying to decide if they wanted to take a credit they returned to the original plan of having the install completed before we could close on the house. I reached back out to Danny and he was able to rearrange the schedule to get his team out to get the work done less than a week after contact. I couldn’t be happier with the service and the final product is very professional looking and should last a long time for my buyers. I am now able to sell the house without extending the closing date again and I’m thrilled about that. I will be using this company again for any similar projects and would recommend others do the same. Thank you Bracken Waterproofing!"

"Lukas, Jason and Dalton did an amazing job on our foundation repair and waterproofing! Such nice, reliable guys to work with!"

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"I knew the pump had to be pulled out of the ground. I knew the two or three things that could be the culprit. I just needed someone to do the job that wouldn’t take advantage of me financially, knew the ins and outs of what had to be done, and would do the task quickly, efficiently, completely, competently, and correctly. It’s not a lot to ask or expect from a professional tradesman. Bob Walter, the owner/operator of Pocono Mountain Plumbing told me when he’d be there and said he’d call when he was on the way. He did just that. I said I’d meet him there as I was running home from my office to let him in. When I pulled up he was already at work on the problem. He wasn’t sitting in his van waiting for me; he wasn’t mulling around or on the phone making other arrangements. He was already doing his job. His truck was already unloaded, his assistant was already setting up and gathering the tools they’d need, and the well was already partially disassembled... and I wasn’t even there yet. After a short introduction (as well as to his helper/nephew, Danny), I unlocked the house, and within five minutes the situation was diagnosed and repairs had begun. Bob didn’t stop explaining what he was doing throughout the entire process. Just from his description of what was happening and his actions as he performed them, he left no question as to his expertise, his thoroughness, what needed to be done, what was required and what was optional/recommended, how long it would take, and what it would cost. He pointed out what had been done incorrectly the last time it was “fixed,” and he remedied those things as he went along in his task. Not a moment was wasted (not the least of which was because it was 25 degrees outside). As a result of the way he works, what I envisioned as potentially a five to six hour job, was completed in under two hours: completely, correctly, and meticulously. Small things that others might have overlooked to cut corners were done (e.g. disinfecting the well, adding extra reinforcements of electrical tape at the joints connecting the pump and along the length of the pipe, etc.). As quickly as they showed up, they were gone - the job analyzed, quoted, performed, cleaned up, and paid for in less time than I thought it would take to just evaluate the situation. If there’s a higher accolade to be paid to a reliable and honest tradesman, I don’t know what it is other than to say that I have rarely had the pleasure of dealing with someone like Bob Walter. His demeanor, expertise, and sincerity are obvious. He is a true professional, and I wouldn’t hesitate to call him first and immediately with any plumbing or heating question."

"I would not hesitate to call them if I have any type of plumbing issue. He is very capable, courteous and kind. Reasonable priced. I was very lucky to get him to help me."

"Waterproofing One did an amazing job installing a French drain, water well, removing an old sump pump that wasn't to code and installing a new one. Every time it would rain we would have water in our basement. After Waterproofing One came out we never saw water! We've had some extremely intense rain the past few months and not one drop of water in the basement! They were professional, reasonably priced, and were done in one day."

"Rob is a nice guy. He's the kind of guy who feels like a friend and I trusted him with my property, gift cards for purchases, and to do a quality job at a fair price. I choose Rob based on his Angie's list referrals and the fact that he was the only contractor who responded and followed up to my query. The tough part about working with Rob is that he is a solo operation (most of the time) so we had to wait several months for him to be available for the job. Fortunately our timeline was flexible so it worked out for us. He did a nice job by calling each month to let us know the status of his other projects and when we might expect to get started. When he started he actually had to take a few days off because he came down with a cold, but again he had good communication skills to let us know when he could resume. This is the challenge of hiring an owner/operator. He did a nice job in retiling our main bathroom. The house had its original tiles on the floor and walls from the 1960's which he had to dig up, smooth out the base, and lay down new tiles. He also installed a new bathroom vanity, 2 mirrors, new light fixture, & towel racks as well as painted the walls and ceiling. He did break the top on our toilet when he moved it out, but he was diligent in getting a replacement part to fix it. He was very good about keeping the worksite in good condition and minimizing the impact it had on other parts of our house. He disposed of garbage, and his fee was much more reasonable than for is to pay our trash service. He then proceeded to do our 2nd bathroom in the basement which was a total redo. This first included ripping up carpeting and removing all items. He put in tiles on floor and around shower, built a shower, installed toilet, vanity, mirror, fan/light, ceiling tiles. He did both bathrooms in 2 months as well as a few other projects including fixing a hole in the ceiling of our kitchen. And Turing in a new storm door. We went over budget which I wasn't as happy about but that was mostly because my husband and I wanted some more expensive items than we initially planned. But the result is we now have 2 beautiful bathrooms the way we wanted and we can enjoy using. Working with Rob is easy. We setup payment plans to spread the payments out over the schedule of the project. His rates are fair and he only bills you for his working time. The projects took lots of time and used skills we didn't have. Rob did so much and was always upfront and honest. I will definitely call Rob for future work."

"I would like to take a moment to express my utmost satisfaction with Joe, the plumber who recently helped me with the installation of a water heater and other plumbing issues. His exceptional service, reliability, and expertise have left a lasting impression on me. From the very beginning, Joe proved himself to be a true professional. He promptly responded to my initial inquiry and provided clear and concise explanations regarding the installation process and potential plumbing issues that may arise. His knowledge and attention to detail instilled confidence in me. When Joe arrived at my place, he came fully prepared with all the necessary tools and equipment. His punctuality was commendable, and he wasted no time in assessing the situation. Throughout the installation process, he displayed a high level of skill and expertise, ensuring that every step was executed flawlessly. Not only was Joe proficient in his work, but he also showcased exceptional problem-solving skills. When unforeseen challenges arose during the installation, Joe tackled them with confidence and ingenuity. His ability to think on his feet and find effective solutions was truly impressive. Second time we hire Joe is during Christmas last year, When the pipe burst incident occurred, the timing couldn’t have been worse. It was Christmas day, and panic quickly set in as water flooded our place. In this dire situation, Joe was an absolute lifesaver. Despite it being a holiday, he arrived on time, fully equipped and ready to tackle the emergency. And the price je asked for this emergency visit is reasonable. Throughout the process, Joe's professionalism and work ethic were evident. He was respectful of my property, taking care to minimize any disruptions. Furthermore, Joe's friendly and approachable demeanor made the entire experience pleasant. He was courteous and patient, never hesitating to go the extra mile to ensure my satisfaction. Joe proved himself to be a dependable plumber who excels in resolving various plumbing issue. His professionalism, expertise, and commitment to customer service are qualities that make him stand out in the industry. If you are in need of a skilled plumber who will go above and beyond to deliver exceptional results, I wholeheartedly recommend Joe. His dedication and reliability have earned my trust, and I will certainly be seeking his assistance for any future plumbing needs. Thank you, Joe, for your outstanding service and for exceeding my expectations."

"Discovered that the pipe from the upstairs toilet had sprung a leak after 60+ years--into the downstairs bathroom. Tony and Brian replaced the pipe and replaced the damaged ceiling tiles downstairs. While they were here they also attended to things I'd put off--replacing the flapper in the downstairs toilet, replacing the shutoff for that toilet (didn't know it leaked a bit until we turned it on fully). Also replaced the leaky sink in that bathroom. It was my nightmare that Tony took with good nature. He said that everything would be fixed, and it was. And he cleaned up everything before leaving. He is my go to "guy" for any house problem I can't fix myself--plumbing, roof, furnace."