Get matched with top doors repairers in Carlinville, IL

"The service was excellent! They arrived to pick up the vehicle a day earlier which was great. They delivered the vehicle right to my daughter's door and found a side street to unload. The service was delivered within the time frame given. All of my questions were answered via phone or email and the paperwork was seamless and the price was very reasonable."

"<strong><em>Initial report - 12/11/13<br /> </em></strong>The project was a couple of weeks behind the expected start date but the delay didn't cause any issues for me. For the workers, I imagine the difference between 40 degrees and 4 degrees outside with zero degree wind chill made A LOT of difference. <br /> The project manager contacted me throughout the delay period with updates. He called more than 48 hours prior to the new start date. I was advised to remove any artwork from outside walls just in case the work on the roof caused vibrations that might result in a picture falling off the wall. No other roof worker had ever suggested this. Nice. <br /> The crew arrived, dumpster arrived and the crew did a total removal of the old shingles, put down the roofing felt and cleaned up the project site on the first day. I was impressed and pleased. <br /> On day #2, the crew began to install the stone coated steel shingle panels but discovered there was material for my job that had been used on another job in error. The project manager called and apologized explaining that this would result in a delay of a day or two but that the roof was fully weather proof. (I hope so; the wind is going to hit 30 mph today). I get it; stuff happens. Again, this was not an inconvenience for me other than I'd like to get the dumpster out of the driveway sooner rather than later. <br /> This day #3. I'll know more when I get home. But, overall, so far so good. <br /> <strong><em>Update - 4/29/2014<br /> </em></strong>The work finally was completed after Thanksgiving but not entirely to my satisfaction. Materials were left at my house (I had to call twice to get it picked up and some of it is still there. It seems that the workers who installed my roof have been fired. Great. There is significant scarring on the stone coated shingles due to workers' failure to wear proper foot wear and frankly, carelessness. Months after the install, I finally got a call this morning saying the materials to repair the scarring have come in and repairs will start today. Communication has been sporadic and usually at my initiation. The house did get through the terrible winter without leaks which is encouraging.For a job this expensive, I expected better but if anything goes wrong, I'll be calling for a no cost fix. <br /> Now, let 's see if this scarring fix gets done. I will update again. <br /> <strong><em>Final Report - 6/3/2014<br /> </em></strong>Everything has been complete for a few weeks now. The scarring was repaired, the materials picked up and the roof looks great (finally). The gutters with the caps that keep leaves, etc out of the troughs have done their job as well. Overall, the result is good. The process was somewhat painful but thankfully, it worked out in the end. Would I use them again? Maybe. Depends on price and scope of the job. <br /> <br />"

"As senior citizens, it’s hard to get things done that in years past we were capable of doing ourselves. Climbing ladders to hammer Loose facia, fixing a window that was cracked, fixing a screen in a storm door thats on s roller(used to just pop the screen in and out). Little things mean a lot to keep your home updated and looking good. Curb appeal makes a difference. That being said we want to give a big five star rating to Sutton’s for being there to get all this things done for us. We are so happy with the job they did. Everything looks great. Love our new screen door, is so nice to not have duct tape holding the screen together. We can’t thank you enough. Great service from a great company. Shout out to Adam and all the other workers, job well done."

"It went very well.  It took a few weeks for the materials to be prepared.  I had more work done than what the big deal offered.  I was generally pretty happy with the service but at first they made a few errors and the installers did not seem to know how to cut the edges of the cabinets."

"It went perfectly!  Great price, very helpful staff; timely on their appointment to measure and also for the installation. <br /> Two installers worked for approximatley 2 hours to install and they were very neat during the installation and cleaned up everything before they left. <br /> I would use Factory Plaza again and I would recommend them to others as well. <br /> <br />"

"The strong storm blew down our fence a few years ago. He totally re-did our entire fence. He made sure he did a really good job. He did not leave us in a situation; he stayed until the job was done. He has also did flood lights for us. Never had any worries. Very honest. Had a nice group who works with him. He even promised to come back to fix an attic fan. He did not charge me a thing to replace the old with the new. He is a fantastic person and someone you can trust."

"Les did an excellent job on my kitchen remodeling job. His prices were very reasonable. When I needed him to be flexible around my work schedule  he adjusted his arrival time. One day he worked 12 hours to complete one park of the job. There was not anything he could not do that I asked. He worked whatever hours were needed to ensure that the job was completed correctly, even coming on a Sat & Sun one weekend when he returned from vacation. <br /> <br /> <br /> <br />He is a very honest Christian man that I would definitely use again & have given his business card to many of my friends. I appreciated that he bid my the job, not by the hour. I knew the cost of everything before he started each project & I had several! <br />"

"esInitially it started out well but as is typical in this industry, things start to fall off.  He is able to do most phases of construction but prefers trimwork.  The scope of work that we had didn't fit where he wanted to be.  If it was a single job that he was being hired for, I think he would be good.  He did good work but we do a lot of custom stuff and that throws our subs off sometimes.  Super nice guy and I felt that he was trustworthy. <br />"

Senior discounts, 24 hr emergency services, Customer Satisfaction

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations.\n \nHandy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. \n \nNotes:\n* Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves:\n a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience.\n b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals.\n c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy.\nYou can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety\n \n** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured.\nYou can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee