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"I hired Zach to install a french drain, to plant some trees, and to install a rock bed at the edge of my property. Zach and crew were very timely and pleasant, and the price was right. But after completion i noticed some minor property damage, and some minor issues with the quality of work and cleanup. I'm a reasonable guy and sent Zach a text letting him know my thoughts, hoping to have a direct convo about it. However, I have not heard back from him at all. Hate to not leave 5 stars, but a little extra customer service would have gone a long way here. Here is that text: Hey Zach, just completed the final invoice. Apologies it took me a few days, we were camping with no cell service until yesterday. I wanted to let you know since i believe in constructive feedback, I'm not happy with some of the work done. My fence post was ran into and dented. I'll try to use a crowbar to repair but if that does not work i'll have to order a replacement & install. A bunch of the trees are planted at a pretty strong 30 degree angle instead of being upright. I'll straighten these out. There are still lots of big rocks in the lawn where the rock pile was. I'll take 30 minutes to clean it up. I know it rained heavily after the fresh soil / seed was planted, but some straw would have gone a long way to keep it in place. I'll have to re rake and seed and straw everything. Some of these are small things, but they leave a bad impression, and I wish your team would have just been upfront with me about the bent fence post."

"Couldn't have gone better. Everything works like a fine watch. They did a fabulous job."

"Very satisfied. Will probably need to wait a week before completed."

"Great. Very efficient, friendly and great to deal with. Don and Germany crew were exceptional. <br />"

"When I went into their shop they immediately greeted me and asked if I needed any help. I mentioned that I needed a lamp repaired and they took my name and number and said that it should be done by next week. They called me when it was ready. It was nice that they were able to repair my lamp versus throwing it out since it was a matching table lamp. It was worth the money and time to go to them and have someone take the time and care to fix my lamp."

"They arrived on-time, and proceeded to attend to all the jobs planned over two and a half days. They worked efficiently and neatly. All jobs were completed in the time-frame planned. These are first-rate electricians! I would certainly hire them again and highly recommend them. Russ had worked for us before, but now has joined forces with the next generation - a combination of his skills with hard-wiring and theirs with wireless set-ups. <br />"

"He replaced a couple of steps in a railroad tie stairway outdoors.  He replaced a couple of railroad ties in a retaining wall.  He went on the roof and tarred  places where I had a leak in the attic and  that took care of the problem.  He put a new lamp post in my front yard.  He replaced a toilet seat.  He replastered a   portion of wall in my sunroom that had a crack in it.  He may have done other things.  I simply don't recall at the moment.  <br />"

"King was able to respond and solve the problem quickly."

"They did an excellent job!"

"MR. BAKKILA WAS VERY RESPONSIVE AND PROFESSIONAL. HE DID A GREAT JOB REPAIRING THE WINDOWS WITHOUT MAKING THEM LOOK NEW. HIS CARPENTRY SKILLS RE-INSTALLING THE WINDOWS WASN'T AS GREAT, BUT I THINK PART OF THAT IS OUR HOUSE IS OLD AND NOT SYMMETRICAL."