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"WOW - working with Jaime and his crew was remarkable. They plastered my 44 ft X 18 pool, changed out two pumps, replaced jets, fixed my heater, and spent meticulous detail to make sure the pool was open and running before they wrapped up the job. They were professional, courteous, responsive, and truly cared about my concerns. Jaime came out and gave me a quote the same day I requested it on Home Advisor. They addressed everything perfectly. They also made certain to clean up after each day so there was no mess around since the job took 6 work days in total. The crew arrived promptly each morning between 7 and 8, and stayed until the day's work was done. I received quotes from many other larger firms - all were about 20 - 25% higher cost that JV's Pools. You should have no hesitation using a smaller firm like JV's! I was concerned at first since it was such an important job but was SO GLAD with the decision. What I noticed was that working with a smaller 'boutique' firm like JV's pools made the personal experience and customer service that much better. I could always call the owner on this cell phone, even in the evening, and he could answer any questions I had. Jaime and he lead foreman all have over 30 years experience with pool construction and repair before they started their own firm (I cannot verify this but this is what they told me - and I believe it). Also important to note - other pool companies I have worked with in the past always tried to 'keep me stupid'. I am a new pool owner (I bought a home with a pool in 2010) and the companies would services the pool, open the pool, and close the pool in a way that felt like they were intentionally avoiding me so I could never ask questions, thus always be dependent on them. Jaime and his team did the opposite. They gave me tons of practical advice on being a pool owner - - - and the guy who does service that they work with took the time to even show me how to use the complicated chemical testing kit that i never really understood (I used test strips, but now I will use the test kit). I even learned more about my heater - - - who knew! Thanks Jaime, Freddy, Raymond, Herman and the rest of the crew! Well done."

"Cesar is incredible. I am keeping his number for any future pool needs. My pentair heater had a service light on. We tried troubleshooting on our own but needed someone who knew what they were doing to take it apart and get inside, and I am so glad we found Cesar. He was able to squeeze me in quickly even though he had a pretty packed schedule, he was prompt, knowledgeable, and very responsive and communicative with me throughout the week. He had to order us a new sensor and install it. The entire job, from the initial service call to ordering the part, getting it in, and installing it was completed in less than a week. I canâ t say enough good things about Cesar at Solis Pool & Spa! Thank you for your speedy work! My boys are so excited they can finally swim in a pool warmer than 70 degrees lol!"

"There was a terrible storm overnight and my pool and spa looked horrific my pool was green and had a bunch of leaves and branches in it, I was hosting a big party for an engagement celebration the next day, so I was very stressed out, I had called other pool companies and received no response, when I reached out to Marco, he responded right away, was very empathetic to the urgency of my situation and he was able to come first thing in the morning and he made my pool look amazing! He’s a very honest and extremely professional person, I will only ever trust him to work on my pool from now on! He’s the best person you can ever hire to work on any and all of your pool needs!"

"I am absolutely delighted with the results! They completely removed the inground pool which was well past its prime. My backyard is transformed and I am so pleased. The team did an excellent job. First rate work ethic!"

"I was extremely pleased with the results of my bathroom. Remodeling at its finest. Every detail is taken into consideration. With the final product nothing short of perfection. I will be doing all my home remodeling with them."

"It was an old fashioned lamp that had a lot of sentimental value. I would use them again in the future."

"Very well. Worked hard. Was easy to deal with. Up front price from some pictures i sent. And price descent for the amount of work."

"I appreciate how precise and detailed he is in his finish work. Everything looks neat and is correctly installed. This is a really big deal to find someone with this kind of attention to detail. He is honest and arrives on time as scheduled. I would not hesitate to refer him."

"very well, they aloways do a great job and we are very happy with the service"

"I purchased the deal on Angies List for $349, which was to include materials - including tile up to $2/sq foot for 40 feet. I was told by Tom in advance that it would be $200 to remove and then reinstall the vanity and the toilet. This seemed excessive to me, but not wanting to deal with the hassle of it, and since the BigDeal was such a good deal, we agreed to that. The Big Deal said that it included replacement ceramic tile up to $2/sq. foot (or $80 total.) I inquired about how we were supposed to pick the tile, and Tom said to purchase it ourselves and we'd get an $80 credit from him. When Tom arrived at the house he said that he had neglected to mention that the $80 for tile was actually an allowance for all of the materials, and the cost of the mortar and grout (and any other materials) already totaled more than $80 so no credit for us on the tile. I paid special attention to the cost of the tile when I was purchasing it to make sure we stayed within the $2/sq. foot because that what was included. I found that to be a bit annoying, especially since he and I had emailed about it before I purchased the deal...but I figured it really wasn't a big deal. I asked him if he would install a small backsplash around the vanity after reinstalling the vanity. (I had some extra mosaic tiles from tiling the shower, and they were already cut into strips.) He agreed, but didn't mention anything about an extra charge. When he was finished, he asked for $60 extra for the backsplash.
He completed the work quickly; and it looks good. He showed up on time, and worked hard. Overall, he did a nice job. I even asked him for a quote to replace our kitchen back splash, but we decided to do it ourselves.
The deal was a good deal - and I'm pleased with the overall project. But Tom didn't communicate well about extra fees, and what was included and what isn't. He made a comment that the extra fees were to make sure that he makes something on the job. I certainly don't want to take advantage of anyone. I think that this is the result of a poorly structured deal on Angie's List for the purpose of drumming up some new business. I would be very careful when discussing pricing with Tom.

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