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"this company is so wonderful. The three installers were very polite and competent. Chris, Evan, and JT did the install in two days. They tore out an old shower and put in a beautiful shining snow white tub and enclosure. It’s beautiful and I can’t wait to use it. They cleaned up after the demo and explained everything to me step-by-step. I thoroughly enjoyed having them work in my home for two days. Thank you so much, Westshore!"

"We had a bath redo. Took out the old tub and installed a walk-in shower with new fixtures. The result was finished in one day and everything was cleaned up and ready to go by days end. The installer was clean and neat and took care of all cleanup. We have used it for 4 months and very pleased. We also feel it was a safety upgrade as the walk in does not require a high step in and out and very comfortable. We would recommend this bath up grade."

"I have been wanting to write this review for a while, but it is hard to find the time with a busy work life. Several months ago, we worked with Windows Plus to install a single fixed window that is approximately 2' x 3' to replace a small double hung window. We paid a premium to do so, approximately $1700. We did so because they're a local company and because they seem to treat their employees well and they told us they could give us the color we wanted. I am giving them a 1 star review for the following reasons: â ¢ We were told very clearly that they could provide an exact color match to our existing windows. Turns out they couldn't. The window arrived and was the wrong color. We were told it was as close as they could get and we'd already paid a 50% non-refundable deposit. Had we known they couldn't match exactly and could only get "close", we would never have gone forward. Why would we want a window that doesn't match any of the rest of our windows (especially at that price)? â ¢ They agreed to paint the exterior of the window to match the color. I appreciated that. But the window grid inside the double-paned glass is still the wrong color. They utilize a high pressure sales tactic where they tell you that the quote they initially give you is good only as long as the salesperson is there and that if you do not take the offer right away, the price will go up. So we have a new, very expensive, small fixed window that is partially the wrong color. Eventually, we will have to address that with a new window that matches. So the window we have now is a frustrating waste of money. My strong advice to anyone that is considering working with them: Get at least 2 other quotes before you call them. If you need a particular color, make sure they can deliver. Ask them what happens if the color is wrong (remember that they require a 50% non-refundable deposit up front). If they give you the hard sell, just walk away. There are other very good options here in Louisville for getting new high quality windows without the high pressure sales tactics."

"The experience was awesome, and I would definitely recommend them"

"75 years old house with a very small bathroom decided to convert tub to a shower .spent over $17,000. I?m trying to love it but I can?t sales lady didn?t take into consideration the size of bathroom. I had about 16 inches between toilet and tub . shower door handle sticks out past the wall by about a half an inch - I hit my arm on it. If you don?t move the shower door towards the front, you hit your head on the handle. I ordered a niche which couldn?t be installed on the side they refused to give me any type of refund. My only choices were to put the niche on the back wall, which I did not want or I had the option of taking two corner shelves, which were ugly because you could see the bracket underneath them. So am out that money Installation team consisted of one man very nice guy however when he was taking the old tub pieces out, put a big scratch in my woodwork, would I do it again no absolutely not."

"Do NOT use this company unless you want to be charged astronomically higher than what you should be. I had a furnace/air system put in and charged over 10,000 when unit itself costs a little over 3,000. Had pipes in kitchen alone done and charged 2,800 and left the wall out from floor to ceiling where pipes went. Now 5 years after purchasing this unit tried to charge me $800 for a part repair that was under warranty so that was for labor alone went elsewhere and had done for $180. They take advantage of people that aren’t knowledgeable on what stuff like this should cost. Don’t appreciate repeat customers and you will never pay a fair price avoid at all costs."

"It was good, positive, professional and friendly."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."