Get matched with top carpet repair, refasten, or stretchers in Carson, IA

"I called and left a message to inquire about services and I received a return phone call the same day. The gentleman I spoke to on the phone was pleasant. I wanted to know how soon I could get them over, and they squeezed me in on a Friday (I believe I called on a Wednesday).  They showed up as scheduled and did the whole house.
This was the first time I have ever hired a carpet cleaning service. I thought when they showed up, they would give feedback and let us know if there were stains they couldn't remove or odors they were noticing and ask us if wanted to pay extra to remove. This was not the case. There were still multiple stains and it enhanced any odors that were already there. 
I mailed my check in for payment, because they did attempt to clean the carpets, which I don't think they have cashed yet. I called back a week later and left a message letting them know there were still stains and I wanted to see if they could come back and that I realized it would be an additional fee. I left a message on a Thursday at 4:55 p.m. I figured I would get a call back on Friday. Did not receive a return call. I called again and left another message on Saturday in case they happened to be open. It was the holiday weekend so I thought maybe I would receive a return call on Tuesday. Still no return call on Tuesday or Wednesday. So on Thursday I had to call another company. 
It's not my favorite thing to leave a poor review and I realize that there must have been some communication errors on my end, but I really would have appreciated a call back.I am now having to pay another company to redo the house. It's important to have clean carpets and an odor free house when it's on the market.
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"They work was nice and lean was done by three days"

"Everything went great. The job was affordable and finished quickly. The 2 man crew were clean, courteous, and did a great job. I will definitely be using MWC for future concrete work."

"I was very happy with how the carpet turned out. Frank and Katti were very knowledgeable, they answered all my questions and where very friendly. I would definitely hire them again for my next flooring project."

"They built a very nice deck for me in only 2 days and I was quite happy with the price. Really good guys, they worked through some very cold and windy weather to get it finished."

"They were great. They kept coming back to get the problem resolved. Keep up the good work."

"The work went well. I'm having Rustic come back to fix a portion of the roof, carpet, bathroom and other remodeling jobs."

"very good it was all finished before the date they told.me it would be done"

More than twenty years experience in local area. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Trochez General Flooring is a reliable choice when it comes to all types of Flooring Installation. We are reliable, easy to work with, and dedicated to getting your floors looking the way it should. We offer free estimates and would love to hear what we can do for you. Call or click for an estimate today