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"They were prompt, very polite, have great service. Very happy with how the project turned out. Amazing, great people skills, finished before time and pricing is great."

"They were honest, accessible, professional, and did the job as advertised. We would definitely recommend them to others."

"David and Terry were both amazing to work with but words cannot describe the dedication and work ethic of their team. The most hard working detail oriented staff imaginable. We were over the moon with the process and the result. If you are considering a project do not hesitate to put your trust in this company. They were communicative and present before, during and after every step of the process to make sure we were happy. I would give 10 stars if I could. "

"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"5 fails in one job, didn't even listen on what the problem was. Then raised the wrong floor, probably damaged the house. [*** Link removed ***]"

"I hired Miguel to build a patio in my backyard, and it turned out to be one of the worst decisions I’ve ever made. We agreed on a 30x14 paver design for $5,700, including all labor and materials. However, Miguel showed up with only 40 pavers anyone with common sense knows that’s nowhere near enough for a space that size. Because of his poor planning (or intentional deceit), I had to pay for an additional 40 pavers and agree to a last-minute change in design just to get the job done. In total, I ended up paying over $7,900 more than $2,000 over our original agreement and I still didn’t get the design we agreed upon. He also purchased rocks in colors we never discussed, which clashed with everything and forced me to spend even more money. His so called retainer wall was so poorly constructed that I had to hire a second contractor to fix it, costing me an additional $2,000. The final product? Mismatched, two toned pavers, rushed work, and shoddy craftsmanship. On top of that, Miguel had the audacity to charge me extra because his workers had to put in more hours all due to his own lack of preparation and failure to follow our agreement. His lack of professionalism, accountability, and honesty is appalling. I wouldn’t trust this man to build a sandcastle. What I’ve learned from this mess: never pay a contractor without getting an itemized list, double check the materials yourself, and don’t assume people will be honest just because they seem nice. If I had the time and energy, I’d take him to court. But truthfully, I believe karma will handle it because there’s no way good will come to someone who operates this deceitfully. Save yourself the money and stress — do not hire Miguel"

"Javier and his crew were excellent. They are professional and the quality of their work was great. We are pleased with the beautiful patio they installed."

"Carlos was awesome and Andy was very easy to work with. Would hire again."

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"I highly recommend West Wall. All around great service, Brian and his crew were very approachable and patient with us during construction. They kept the worksite clean everyday! We love the final result. We met with 4 other contractors and are extremely happy we chose West Wall! Thank you very much to Brian and his team for transforming our yard and making our vision come to life."