Get matched with top egress window installers in Charlotte, NC

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"Wise Home Direct did a major interior makeover on my house last fall and not only did they do a fantastic job but I really enjoyed working with them and appreciate their professionalism. Today I had an urgent need for some follow-up repair work and I'm completely impressed with their willingness and ability to rally for me late in the day on a Friday afternoon to mobilize and handle my issues same day. It's been about 9 months since they finished their project and I am completely impressed with this kind of after-project support and look forward to the next project I will do with them."

"They replaced all of my windows in 2008 but had to call them back out. they didn't include any drip cap or caulking over the windows. That allows rain to get inside and then wood rots. What kind of window company doesn't know this? Fast forward 11 years later when I'm preparing to sell my house. I request replacement parts for windows that aren't working properly. This should have all been included under warranty but all I hear is complaining about they shouldn't have to deal with it. I call the production manager monthly, for a year, to find out the status of my parts. He always promises to call me back but never does. Every time I ask him about the status, he tries to blame me saying I didn't do my part. I finally sell my house for less money because we didn't fix the window issues. Do not trust this company to install the windows correctly or honor the warranty!"

"This was my first experience with TruGuard, and I found them to be extremely professional. The job was done as promised, there was plenty of communication, and there were no surprises. I would not hesitate to hire them again."

Additional fax - (630) 681-8717.

"It went great. They were fast, efficient and professional."

Family owned & operated.

"Updated as of September 15,2025 1 star!!!! Riley contacted me regarding the honest review I left. She explained “her feelings were hurt”. With a Marketing Manager overlooking the truth of a review, but instead worrying about herself says a lot! She wanted me to changed her review as she said everyone would ask for a reduction. In my original honest review; I never stated there was a discount or even now I’m not stating it. What I am saying is NO appreciation was given even after I pointed that out to her!!!! Avoid the “model” home sales approach. As that is the true meaning of them gaining sales. It’s the marketing line they give to secure a sale. Legacy - no employee should contact a customer and ask them to change a review!!!! Poor business practices! She has cost you on your ratings! 1 star UPDATED - 5 stars to 3 stars! Riley sold us on a "model home" in your area, and only one home can be such. She stated she would touch base very often, and would place a "sign" in the yard until the windows had been completed. Riley stated she would work along side of the window installation team the day of installation. She was NO where to be found! After Riley left my home from the initial showing of the windows; I did not hear from her again. I had to call her 3 days before the new windows were scheduled to arrive, and verify delivery date was still set. RIley - I feel like you did the "old bait and switch...bs lines" with you keeping quiet after the contract was signed, and "model home" in the area bs. Legacy Home Remodeling you offer a great product...which I am still happy with. The instillation team was amazing and quick! The new windows look amazing, and completely transformed the rental property. BUT... your sales people and the lack of communication or appreciation towards the customer is HORRIBLE! So Riley, has cost your company 3 stars as she is a part of it. Customers should feel valued and respected! They should not feel as it was just about a sale and silence. *****OLD REVIEW while Riley was still sitting in my home*** Riley is amazing! Arrived on time, very polite, efficient, and knew her stuff. Legacy Home Remodeling had exactly the windows we wanted. The products offered from Legacy is 5 star. I highly recommend Legacy Home Remodeling for your next project. Plus Riley is a great addition to the team. Thank you!"

"Excellent!"

We offer the following Glass Services. Residential Glass Repair and Replacement, Commerical Storefront, Heavy Equipment Glass, Auto Glass-all vehicles, Custom Shower Enclosures. Custom Frameless Shower Enclosures. Broken insulating windows can be replaced, without replacing the entire frame. Vintage Restoration glass is available. We offer installation of various custom patterns, textured or obscure glass.\nWe offer complete wood or vinyl replacement windows to your exact specifications.\nWe can also replace window balances without having to replace the entire window. Additional address - 3212 Secrest Price Rd, Monroe, NC, 28110. Additional DBA - Hale Inc. Additional contact name - Brian Hale.