Get matched with top doors (exterior) installers and replacers in Charlotte Hall, MD

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"This company is great! They hauled away our old exterior and storm doors and installed the new doors we ordered through their company. Best contractor I've hired in quite some time. From the very beginning, the experience was seamless, efficient and every timeframe met. The work was superb and very detailed. Will hire again when we replace windows"

"Airtight Exteriors performed our front door storm door replacement with flying colors! The quote was reasonable and competitive vs. others that we had; the quality of the replacement door is exceptional; the workmanship of the installer (Jesse) was exemplary, and he worked with us on minor issue to get everything resolved to satisfaction. When the job needed a minor correction after installation, Airtight send someone to get it done the next day, no questions asked. Highly recommend this company, they operate like a small business from 30 years ago - solid and reliable!"

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

"I am leaving this review regarding Medallion Security Door and Window Company. In addition, as a customer I rate them with 5 stars. Why? First of all Medallion installed my back security door about 20 years ago, and I still use it, it's a little rusty now but that's due to my neglect. Second, I visited Medallion's show room in late June 2022. Erlin R. showed me around and provided just what I needed in terms of assistance, information and professionalism. Peter, came out a week or so later and measured my front entrance and on July 13th. 2022 Caesar and crew came out and installed front security door. I am satisfied 100%, plus I have received information on how to care for door which is a plus for my investment. THANKS MEDALLION & GOD BLESS. Sinclair H."

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n

"They were not able to fill our door space, and wanted us to make too many compromises"

"I had a great experience  Initial contact was in a timely manner Very friendly and was able to ask ,my questions I got a good price.Only had to wait only a couple of days to schedule my door replacement  They were able to open the door to get my car out so I could get to work the next day. Their team came out and replaced the door within a couple  of hours  I would definitely use them again and give their name to my friends and family that needed garage door service.
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"My garage door?s cable/spring broke. I called ABC garage door and they arranged for a technician, Danny Sligo, to make an assessment and have it fixed. He did an outstanding work, quickly and clean. He explained what he was going to do and completed the work in 30 minutes. Highly recommended."

"After a break-in, I needed to get my doors replaced. The reviews on Angie's List helped me select Supreme Window and Door with added confidence. From start to finish, the process was easy and the pricing fair. All the staff were professional and courteous.
The sale representative (Albert) was knowledgeable about the product line. He answered my questions and worked with me to find a product right for me and within my budget. He explained the different features and options - but i never felt pressured. Eric and the rest of the installation team did a beautiful job installing the doors: they were professional, neat and kept me informed throughout the job.
Besides just "selling and installing" my doors, Albert and Eric went above and beyond the written contract and were gracious in volunteering to help me with a few handyman-type small jobs I needed after the break-in: helping to install a new motion-detector light and fixing a broken wooden gate. These were small "chores", but the extra effort they took to quickly install a new backyard security light and to fix the broken gate helped me feel more secure after the break-in incident. Knowing about my situation with the break-in, everyone at Supreme Window and Door worked to expedite the process and get my new doors ordered and installed as soon as possible.
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