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"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

"The work was done when they said it would be done. Completed very professionally and we have had several heavy rains since then with no sewer backup in our basement in Chicago."

"Very, very impressed. Professional, skilled and hard working. Clean and HONEST! Started on time each day and worked straight through even taking the time to tidy up the work zones before leaving for the day. I hardly knew the gentleman was in my house for over a week, he was that efficient, and professional! David, the owner of the company, was terrific. Very knowledgeable, easy to work with, ALWAYS returned phone calls and texts. I will hire them again, and would recommend them without hesitation."

"I received a few quotes from fencing companies. My husband and I decided to hire Flores Fencing. The quotes I received from the different fencing companies were pretty similar as far as cost but we decided to go with Flores Fencing because they were the only company that seem enthusiastic about getting our business. The other companies, which have been in business a lot longer than Flores Fencing, never even bothered with any form of follow up communication after they gave me the quote. Emanuel however, was great at communicating with me throughout the process and Wilfredo was great at addressing my questions or concerns about my project. The workers were efficient and after completing the installation of my fence and gate, they made sure they left my yard pristine. Wilfredo, who is one of the salesperson, came over to help the workers to make sure the work was completed in one day. He even took it upon himself to fix a gate that was not part of our project which he noticed needed a simple repair. The fence and gate they installed looks absolutely wonderful. I am so pleased! I highly recommend Flores Fencing!"