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"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

"Unprofessional. Mardell (at N-Route) moved the washer/dryer out of place in a haphazard way and broke the vintage tile without informing us that he was moving it. He refused to take responsibility for the damage, nor the repair fee he would already charged. The tile is 100 years old and very difficult to replace."

We are a small family owned operation, with 12 employees and have been in business since 1949. We strive to be the most reliable, and competitive service provider in the industry.

Contractor

Lewis & Williams Construction is a home repair and remodeling company that repairs, replaces and upgrades kitchens, bathrooms, basements as well as other interior rooms within your home. Licensed, experienced and professional sub-contractors perform the work. At least 20 % of all costs are paid upfront by the client, 60% is paid before the drywall process and 20% is paid before completion of the job. Any problems experienced within 30 days of the job are corrected free of charge. Longer term warranties are available on some services.

Experienced roofer and general remodeler in the Chicagoland area for 30+ years with 100% customer satisfaction. We focus on providing the most cost effective and efficient service for all your needs. Able to customize repair plans, timelines and team numbers based on individual jobs. From rooftop to basement and everything in between!

With over a decade of experience with new home construction and remodeling in Chicago, we specialize in designing modern and contemporary homes that are relevant and attuned with Chicago's urban aesthetic and landscape. Through the years, we have continued to refine our design and production standards, developing best practices for residential construction that reflect our sophisticated metropolitan clientele's appreciation for smart, modern design. Through our ongoing dedication to client service and satisfaction, we have risen through the ranks of Chicago's competitive home design and construction industry to emerge as a respected leader in the field. New Home SERVICES INCLUDE: • Preconstruction • Custom home building • Renovation and remodeling • Historic preservation • Interior improvements and additions • Reconstruction and adaptive reuse • Fine architectural finishes, carpentry and cabinetry

D & B HEATING & AIR Is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.\n\n EPA CERTIFIED with a variety of offers to choose from. We're sure you'll be happy working with us. We have no service call fee, if we don't fix it, we don't charge you!!! Look around our website and if you have any questions or comments, please feel free to contact us at: (224) 522-2690

Established in 2005, we put our 11 years of experience to work wowing and inspiring our clients with thoughtful design and attention to detail. We focus on exceeding expectations every step of the way.