Get matched with top metal stairs and railings repairers in Chicago, IL

"Willie was more than the professional we needed. As General Contractor's we often use these services to repair our wrought iron fences. Also, this contractor offers fabrication for metal and fence installation. We're continuing our relationship of services with this contractor for our properties large and small. Thanks Willie."

"The owner, Alex, is personable, and professional. He and his assistant came at the appointed time and day, and made the repairs needed. The cost was reasonable, and I'm very happy with my good as new, handsome railing, and the safety it affords us. Thank you Alex."

"On August 13th I contacted the Americana Iron Works & Fence company and I began an agreement for them to repair my front entrance railing. I gave them an earlier bad review, which was a wrong review on my part. In lieu of this pandemic it is not unexpected that a company cannot return phone calls or complete giving a date to schedule a project, it is hard sometimes because people can experience staff shortages or may be overwhelmed with the pandemic. Particularly when my project is only 30 days on the books. Also within this 30 day period I gave the company a little stress because they were not returning my calls and there was one occasion where I left an abusive message. The reason I know first review was my fault was because stepping back we are in an unusual situation as a nation. Finally the manager Mike called me and gave me a brief overview of the reasons of their delays which I understood. It was not necessary but he showed humility and concern for me as their customer. Within that conversation he expedited my project and said that he would have someone in that week. He called me on a Monday September 21st at noon, two days later he called me at 8 in the morning and said that he would have a crew between 9-10. Exactly at 9 Miguel arrives, prepared. Mike must have called me at least 5 times assuring me and overseeing what is going on from a distance but I do not know how many times he spoke to Miguel. My service order included sanding and painting the two rails that were repaired and it called for white paint but originally it was lost somehow that I wanted the rails to be painted black but because it was not written up properly I was subject to be charged extra for the color black. Mike said to me that he would call me back after speaking to his boss about what could be done. Good news was as a courtesy I would not be charged extra! Miguel was instructed to go buy the extra supplies and stay longer on the job site to paint the railings black. The reason I have changed my rating to excellent is because this company was not just concerned about the project or the materials but concerned about my happiness and they should have deserved excellent all along! They were already excellent, I just did not know it! One of the things Mike called to ask me was if I was happy and happy was an understatement.! He was not concerned about the final pay that day of the 23rd. I asked if I give his payment to the staff member but he said no he would like to meet me. How many managers do that? I met him today the 24th, he asked me with a mask on if I was happy, I told him I was and I was happy to meet him as well. This company is concerned about the human factor and that is why I am changing my rating because of their customer service and customer satisfaction. - Daniel N. in Berwyn"

"Juan was very prompt and courteous during all phases -- from initial introduction through installation & completion. His price to fabricate and install our new metal railings was very competitive. I am very satisfied with his work."

"Nick is on time and very informative about the time material and estimate on the job. He is very hard working. I would definitely hire him again. If anyone needs metal rails installed or welded he is the man for the job. I would highly recommend Nick. His pricing is reasonable and he kept in touch with me informing of what he is doing and what happens next. Rare to find. Very happy"

"Dave's work was excellent and he was very dependable and professional. All 8 posts on the exterior wrought iron railings of our front stoop were badly rusted. Dave did a beautiful job of removing both railings from the steps, cutting out the rusted posts, welding in new posts, and re-cementing the fixed railings back into the concrete steps. The railings look perfect. The price was very reasonable."

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"I truly recommend Daniel and his worker on work they did on repairing my stairs and they was definitely cheaper than all the rest, and they did a great job!!!! I will be hiring him to do my drywall for my basement. So all I’m saying is they did my stairs with in two days!!! I will see you soon. Thank You! Ms Mary…"

"I really appreciated Benjamin working on our expedited schedule and his reasonable prices."

"Roy was great at the repair! Friendly and fast"