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"It seemed like it took forever but it was worth every penny. They are fabulous people to work with. Our new kitchen is beautiful. We knocked out a wall that divided a family room & kitchen and made it one BIG room. Hickory cabinets,granite counter's large 9' ft. granite island, tile floor. Stainless steel appliance's. It's just a Great looking Kitchen. I should of put it in Star paper before/after. Unbelievable!!!!!!!!"

"Preferred Custom Remodeling was great and I would recommend them to anyone. They had the most complete quote of four contractors I requested. They truly listened to what we wanted to accomplish with the space and they did a fantastic job. There price was extremely competitive and their team was professional and hard working every day. If you're looking for any home renovation whether basic or more complex, you cannot go wrong if you chose to work with Preferred Custom Remodeling and I'm certain you will be happy with their work."

"Should have been a six week job and it turned into a 12 week job.  Very stressful for my wife and I.  I do not feel that Tom listened to my concerns about the work and I don't feel he tried to address those concerns.  Problems with the layout drawing from the cabinet supplier and how his folks installed the cabinets.  I feel Tom would not take responsibility for being the cabinet installer and his being responsible for working with the cabinet designer to make sure the layout and install went as it was planned to go.  Problems caused the coutner tops to have to be modified due to the base cabinet install.  Tom blamed the kitchen designer, but I feel it is Tom's job to work out any of these problem as part of the contractor and install on the job prior to having the counter tops installed.


UPDATE: Below is a copy of an e-mail I sent to Tom Phelps on Saturday 9-13-2014 and his response on Sunday 9-14-2014.  This was 5-6 weeks before the beginning of the work.  The layout drawings and kitchen views were attached to this e-mail.  Included in the e-mail was the brand of cabinets we finalized the project on, the name of the designer, his phone number and his e-mail.  Tom acknowledges receipt of this e-mail by saying he will contact him with any questions.  Tom had this information 5-6 weeks prior to beginning the work and in fact I sent this information to him several times during this 5-6 week period.   Tom's crew installed both runs of the base cabinets 3/4" short of what the layout drawings showed they should be.  They installed the filler pieces in the wrong orientation causing the base cabinet runs to be short.  He would not take responsibility for this and even to this day will not.   I don't know if he is purposefully being misleading or can't remember, but either way it is his responsibility as the contractor to manage the job and he did not do a very good job on my project.  He even states this was a 3 week job and the counter tops took 3 weeks, this is 6 weeks.  The work took 12 weeks to complete. We started well in advance and should have been done by Christmas, but Tom did not finish until almost New Years so our house was a mess during the holidays which we planned properly to have the work done except for the poor job of managing the project.

Email: [member name], I will call the cabinet guy on Monday. The panel should always come a little larger than the exact size of the cabinetry. The crown molding should be fine at two and five eighths. Thanks for the information, now I can see what you are talking about. Have a good weekend, Tom  



On Saturday, September 13, 2014 4:57 PM,

Tom:   Here are the view layouts of the kitchen.  If you open [member name] you will see the back of the peninsula.  The two doors tot he left actually open and are a cabinet.  The two tot he right are a single width panel with the doors applied.  My cabinet guys question is since this covers the back of a 18 & 15" cabinets do you want this exactly 33" wide or would you like it a little wide, say 1/4" so you have extra to trim if you need it.   I am purchasing cabinets from Direct plus.  Medallion brand.  My contact there is Jim.  317-337-1400 they are closed on Sun & Mon.    Would you consider calling him to get more clarity on why this might be necessary?  He seems to think it might be when mating the panel to the actual cabinet next to it.  Not sure why?   Thanks.   [member name]
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"We were very pleased with the work performed by Keith and Justin. They performed the remodeling as scheduled, for a reasonable price, and in a professional and conscientious manner. Communication was great. We highly recommend Just Bathrooms and would not hesitate to hire again."

"Andy and his crew are great!! They did a full kitchen remodel and configuration. Their work is perfection. Our kitchen turned out better then I could even had imagined! They are the most friendly nice people you could work with. I am so happy to have found them and will call them again for other projects on our house! Thanks Andy, Chris and Brian!!"

"Centennial Construction in Carmel recently completed a Masterbath and bedroom project for me. This is the third remodel project they have done on my home and as with all of the others, I could not be more pleased. They exhibit great professionalism, friendliness, and expertise in the work they do and the contractors they use do excellent work. They stand by their quality. The communication throughout the process is very good and they are very responsive to any questions or concerns. I highly recommend Brent Ash and his team at Centennial for any remodel you may be considering."

"I usually don't take the time to leave many reviews, but I felt particularly compelled to leave a review for Ken and his team. We had several contractors come to take a look at what we needed. We had an old wall oven that sat under a counter top range. That oven broke and we could not replace it with anything similar so we ended up buying a single slide in unit. We needed the space cut out and rebuilt for this slide in unit. This required moving a gas line and installing a new electrical outlet (since the unit was duel fuel). This also required cutting out the existing cabinetry and our existing quartz counter top. Plus the actual installation of the unit. We had several contractors (over months) who either told us this couldn't be done or suggested to us that we replace our existing counter top completely. Ken came and did an estimate and felt fairly confident his team could accomplish this. They did amazing work and installed our new unit without any issues. I honestly thought we would need the help of several teams of people (plumber, electrician, etc) but by using Ken, he arranged and coordinated for all of the work to be done through his team, making this so much easier than we thought. The work was done quickly and efficiently so we weren't inconvenienced at all. In addition to the work, Ken was always punctual to all appointments. He was responsive to text and email inquiries and his team was very professional (from his adminstrative assistant, to the guys that came to the house). I will definitely be calling on them again, as we have an old house that always needs work done. I believe Home Experts are home builders and they can handle big remodel jobs as well. Overall I had a great experience with this company."

"I hired Rabin Remodeling and Restoration to handle general contracting work for my investment property at 9829 Chambre Dr, and I couldn’t be more pleased with the results. Their team was professional, efficient, and very conscious about pricing throughout the entire project. They were also friendly and easy to work with, which made the process smooth from start to finish. Most importantly, the quality of their work truly added tangible value to my home. I highly recommend Rabin Remodeling and Restoration to anyone looking for reliable, skilled, and trustworthy contractors for their property improvement projects."

"Why didn't we do it sooner?! This is a question we keep asking ourselves after seeing the quality of work done by Mr. Bowden. The white subway tile backsplash was the final step of our kitchen updating process (after appliances, lighting, countertops, cabinets, etc.) It really pulled all the changes together to create a cohesive, finished look. We hestitated for awhile since we had heard numerous stories of unprofessional contractors (ex. Not replying to messages, vaping in the house around client's children) doing subpar work (ex. placing many blemished tiles, not fully cleaning up after job.) We researched lots of contractors and selected Wayne Bowden for his superior reviews. After asking a lot of questions, we felt confident he would treat our small project with the care and preciseness we were wanting. Since he is highly sought after, we were not able to get our backsplash done right away. But, he was very up front about his timetable and we did not mind to wait in order to get it done correctly the first time. We are extremely happy with the work done and feel absolutely confident to recommend his work to others."

"Maynor Construction is nice to work with, they showed me options and where I could save money at. Worker showed up on time, did the job, cleaned up after and the quality of work was very good."