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"Hard workers but sometimes seemed to bog down."

"Mercuri immediately responded to search for a repair to my slider door. He came right away and investigated the problem. He located correct parts locally an replaced the roolers and seal the same afternoon. The bill was more than fair and he earned a tip."

"Very poor experience and disappointing overall result. We were told labor rate was $45 per hour and charged double to support an added person. The owner's wife disclosed an injury occurring on 7/4/25 and possessed limited mobility - work was stopped per owner to take his wife to a doctor and ultimately not showing on 7/17/25. When asked to review our declining level of satisfaction (responding to owner's previously expressed, top priority), the owner couldn't commit to a time, as he was at the "mercy of doctors" and his wife's need to have x-ray and MRI. When contractor's inability to address our concerns, we mutually decided to part ways. The labor and material costs provided were inflated and no proof of materials' purchase was provided. Per camera recordings, contractor worked a total of 30 hours and 11 minutes which equate to $1,358.25. Contractor billed us 70 hours at $3,150. The material list and bill was not disclosed and we were told it was none of our business. There were 12 boxes of Trex screws used which were the wrong color; one box of 75 screws were a match to our boards. Many Trex boards were suspected as used, discolored, and dirty; eight boards were installed and replaced when we complained. The contractor stated he credited us for said boards - however, reused on the deck's lower facade. We were charged $2,450 for materials. No accounting was provided and the contractor objected when we filed an inquiry with the manufacturer (see email)...furthermore, he stated this step was fraud. The boards didn't match and Trex wanted to investigate with their color team - however, contractor claims the color variation was due to his pulling from supplier's top of uncovered pallet. Materials were never delivered and rather provided each day of work via strapping to roof of a truck or trailer...during non-working days, materials alongside our railings were left on grass whereby we had to relocate to mow grass and avoid staining. Many screws weren't attached to wood framing and some areas had holes with no screws. The unmatched color screw left rusty-color residue on top of boards. The carpentry work was unsuccessful as offered to "sister" staircase as stringers were in disrepair and unsteady/cracked....banisters/railings were wobbly, cracked and re-installed incorrectly - swing door no longer closed functionally. Much of the banisters and railings were left dirty with imprints that couldn't be power washed. There were many boards that were unlevel and not "shimmed" as specified; boards had two exposed cut marks, cracked, mis-measured with exposed ends and uneven spacing of smaller/large boards whereby 16 or 20 ft boards could've accommodated. We are now forced to delay our project by 8 weeks with new contractor and increasing cost significantly."

"Andrew communicated and confirmed the job quickly and on the day of, ensured I knew when he would arrive. He was quick, efficient and left the space neat. I would recommend him and plan to use him for more work in the future. "

"They were very informative and helpful. It was a fast and simple adjustment for a water leak which they didn’t charge me for. They are also great with dogs. I’ll be hiring them back for more work. "

"They did such an amazing job. I have wanted to have the closets redone and new doors for such a long time. Hamilton's made it so easy (and fast) to get a quote. They worked quickly and were very clean as they worked. My closet doors look fantastic. I will definitely be hiring them again for a few more projects."

"Quality service, very responsive."

"Hired to redo my husband's bath as he broke his hip and needed a bench and grab bars, also to update main bath. Gave him requested deposit for both jobs. Never finished husband's bath and bailed on the other. No refund issued, owes me $1600! His contract Is a joke, has incorrect address. If a contractor is available when you ask beware. All the good ones are booked."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."