Get matched with top roof sealant application pros in Clarkdale, GA

"Very satisfied! Highly recommended!!! Perfectly! Mr. Rackley and his team knocked the roof out in less than a day! Clean up was spotless and no worries for nails with the powerful magnets they sweep the ground with after clean up. I am very happy I chose Rackley Roofing and am recommending them to my dad for his roof. You won't be disappointed!"

"This is a good company. Has different crews for tasks. Had 9 people assigned to scrape off 3 layers of old roofing on 2 structures and re-roof all in one day."

"It went well. Andrew was very professional from start to finish. The roof looks great. I would recommend this company to anybody whose looking for roof, gutter, and siding works."

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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"Everything was as promised and I now have an awesome top-of-the-line roof."

"Great job, reasonable price, easy to work with. Will definitely use again. Glad to have met alpha home improvements and will be using them to complete numerous projects around the house. Roof repair, attic fan installation, gutter guards and window brick molding just to name a few."

We at iGreen Solutions Inc. pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

I am a young man that does his best to make sure my client is happy with the work done

"Very happy with the results! They uncovered a lot of hidden wood damage when replacing some of the siding. They kept me informed every step of the way. The exterior now looks as good as new. For the amount of work they did, I thought their price VERY reasonable."

"They were on time for the estimate and on time for the work that was performed. They removed my old shingles, tar paper, and vents and replaced them with new underlayment and GAF Timberline Shingles with new vents. The workers were efficient, knew what they were doing, worked extremely hard and long and did a great job. The project manager was on site much of the time and ready to answer any questions or respond to concerns. The new roof replaces one installed 19 years ago and the quality of the new roof greatly exceeds that of the previous roof. They cleaned up after they finished and did not destroy any flowers, shrubs, or plants. I would not hesitate to use them again."