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"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"I had a great experience with A&M Premier Roofing. I have never done a roofing project before and they were very helpful answering all my questions from selecting a type of roof through how the whole process would go. They were always quick to email or text me with updates and answer my questions, and made the process easy. They did a great job installing the roof and cleaned up everything after. I would definitely recommend them for your future projects"

"My overall experience with Ultra Roofing LLC has been a positive one. After purchasing a house I discovered multiple roof leaks all over the house. After getting quotes from multiple contractors I decided on Ultra Roofing because the account manager Juan was the quickest to reply to my inquiries. In addition they are not a huge roofing company (as far as I know) and had a reasonable quote. Juan came to my house multiple times to talk about the project and what needed to be done about it, he kept me informed throughout the project of any delays, or what part of the project is finished. He inspected all the work himself after repairs were completed and even had a part painted again because it was not up to his standards (I honestly could not tell the difference). The work I needed was the entire flashing around the Chimney needed to be done, I needed several pipe jacks to be replaced, as well as a few spots where a satellite dish was removed and caulked poorly. They completely replaced the shingles in those spots. In addition I had the entire chimney siding, trim, and chimney cap replaced so the entire chimney is under their 3 year warranty. I had my window repaired, and some flashing on another part of my roof done. The ridgeline was also replaced on one part of my roof after a bad storm, this occurred halfway during the project. All together this totaled to a little more than 4400$. Half was paid up front on the day they came to do the work, and I paid for the rest as we went along. All together it took about 3-4 days to do the work (not counting delays). A few of the challenges that occurred was that the producer of the Chimney cap was not responsive to Ultra Roofing, and they had to get another manufacturer to come in. This caused the chimney cap to be 100 dollars more, but as long as my roof does not leak anymore I am happy. Also there was an accident where a tool was dropped and hit my hanging lights, this caused two bulbs to break, but the workers cleaned it up and they replaced my bulbs for free. From this entire experience, I can definitely recommend Ultra Roofing LLC for anyone’s general contracting needs, they are professional and they do good work (as far as I can tell). The contractors cleaned up well and were friendly and hard working. And the account manager Juan was excellent in making sure that everything went as smoothly as possible and that I was satisfied with the work done. I will update this review in a few months or years to give an update on how the repairs have held up."

"Marcelo was very professional and helpful, he did great work and was knowledgeable about my roof. Will definitely call him again when I have another issue! Thank you!"

"I had multiple exteriors projects I needed at once, and I wanted to use a company I could trust to do an exceptional job on all of them. Triangle Home Exteriors did just that! It's important to go with a company you can communicate with and trust. Beth and Mike made the process a breeze. I would highly recommend them for any of your exterior needs."

"Custom materials took a while to come in, but the company kept in contact the whole time about where we were in the process. Installation of ten windows and siding along the top floor, soffetting and trim, taking down the gutters and wrapping the wood in aluminum, all done in less than a week. The project lead, Chad Whitmore, was able to answer all of our questions and concerns promptly. Looks great!"

"One of the things about William Hartman is he is immensely professional. He has a wealth of knowledge, but also has gumption and a get-the-job-done attitude. For this job, he used Atlas Pinnacle Pristine shingles. They look great and offer a host of benefits. Scheduling was easy for both the estimate and the installation. William went over the different options and materials and the pros and cons of them. I was at work for most of the installation, but when I came back, there was a new roof on with no debris in the yard and no damage to my outside items. Everything was how I left it, except there was a new roof."

Celebrating over 17 years in business, Ridge Valley Exteriors has completed more than 11,000 roof installations nationwide, bringing that depth of experience to homeowners and property managers throughout North Carolina. Founded by Derric Stull — who started in the field and still leads with hands-on oversight — our company is built on craftsmanship, accountability, and long-term relationships, not shortcuts.\n\nDerric’s leadership extends beyond the jobsite. As an Owens Corning Platinum Preferred Contractor Board Member Alumni and past NRCA Board Member, he is committed to advancing industry standards while giving back to the communities we serve. Clients choose Ridge Valley Exteriors for our proven reputation, manufacturer certifications, and structured, transparent process that ensures every project is completed with precision and care.\n\nWhen your roof matters, choose the company committed to doing it right the first time.

"Barnett’s Handyman Services did an excellent job installing my deck. The owner came out and took a look at what I wanted done and by the end of the day, he had an estimate for me. He told me when he could start and he did just that. Barnett and his crew did exactly what was asked of them. Thanks."