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"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"

Here at Triangle Heating & Cooling, LLC, we sustain our business on quality and integrity. We are experts in our trade and our commitment to quality from beginning to end of your project. We look forward to earning your business. Call us anytime with any questions you may have. Thanks for you time and have a great day.

"Well, the system is great! It took a while to get the system installed due to paper work for grant and bank loan. Finally got system up and running on 10/5/16.  The system provides complete energy for our house and business. And we don't have to pay the electric company, in fact they will be paying us for any overflow production. 

If your are interested is installing, you better hurry because the demand is increasing dramatically and the waiting time for installation will take a while.


Brian Brown from Renewable Engineered Systems is our provider. Very easy to work with and they are a local company with a very professional attitude.  His contact phone number is 276-226-0228"

"I put in my claim with choice home warranty and CHW setup an appointment for/with Demond electric company The technician arrived I paid the required service fee charge (the service fee varies per state -i have used CHW in 3 different states and the service fee was affordable for the 3 different states) The Demond Electric technician Paul was very very professional, polite, knowledgeable and did a great job."

"Was a simple fix, would definitely hire again for andy electrical need! Very polite."

"Eco Builder Services Co. was great. They followed up with me and have been very responsive.It was a good experience with them."

"They did a good , professional, timely job.  They made sure there were portable heaters while putting in new units."

"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."

"Mike was great and his team was too !   He scheduled the work quickly and actually visited the site prior to be sure he had the right equipment.  He and his team were right on time and the guys worked very hard in tight spaces doing a better job than the original contractor had done.  All of the damaged flex line was removed and brand new lines were installed and elevated with zip ties off the ground to better avoid varmint damage in the future.  Mike checked my furnace and did some quick maintanance in it for me.  He is extremely experienced and very personable, and his price was extremely fair.  I would (and will) call Mike Bowen for any and all future HVAC, electrical, plumbing and gas needs for my cottage.... EXCELLENT GUY - EXCELLENT COMPANY.
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