Get matched with top sliding door or tracks repairers in Cleveland, TX

"Called to schedule a repair and was told a price based on measurements and that the job would be done same day as when the technician came. Technician came out next day and the price almost doubled and it took two more days for the window to be repaired. We are satisfied with the window but wish the person on the phone would of had more accurate information."

"He was very professional got it all put correctly. He was great"

I’ve been in the general maintenance and remodeling buisness going on 15 years now some assembly and appliance repair as well

Hi, I'm Dave! I'm the guy you call when you've got a project that needs doing but don't have the time, tools, or desire to tackle it yourself.\nWith years of experience in custom cabinetry, woodworking, building maintenance, and home repairs, I bring professional craftsmanship and a friendly, down-to-earth approach to every job.\nFrom fixing doors and repairing cabinets to installing shelves, replacing trim, assembling furniture, and tackling that never-ending honey-do list, I'm happy to help! No job has to be a major renovation to deserve quality workmanship.\nI take pride in showing up when I say I will, treating your home with respect, and doing the job right. I especially enjoy those smaller projects that bigger contractors don't want to bother with.\nProudly serving Mont Belvieu, Baytown, and surrounding communities.

Lonestar Elite Contracting is committed to providing dependable, high-quality home improvement and general contracting services. We specialize in roofing, fencing, flooring, painting, concrete, drywall, texture, remodeling, and more. Our mission is to deliver exceptional workmanship, honest service, and lasting results that our customers can trust.

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When speaking to the customer service representative and explaining that I was looking to purchase a new remote controller for my car, he was insistent that I set up an appointment to have one of their technicians come to my home.  I explained to him that I didn't need a technician and was only looking to purchase a remote control unit.  He insisted that to purchase a remote control unit it would require the technician to deliver the remote and the best thing to do was to set up an appointment.  I then inquired whether they carried the type of Overhead Door remotes and offered to send him a picture of both the garage door unit and the existing remote control unit so they could confirm.  He did not want to take that approach and insisted that we set up an appointment for a technician to visit.  At that point, I agreed to set up an appointment and the customer service representative said they would call me 30 minutes before the visit to make sure I was home.  This initial conversation occurred at 3:22 pm.  At 3:38 pm I received a call from the technician who was sitting in front of my house.  After explaining to the technician what it was I was trying to accomplish, he reveals that he does not have on his truck a single remote to sell to me.  He then calls his technical support desk and informs them that I want to purchase a remote but he doesn't have one to sell.  He attempts to have them cancel the appointment but after speaking with them further he informs me that I am obligated to pay a $39.00 service appointment fee.  The technician left my home at 3:53 so the duration of his visit was 15 minutes and the time he spent talking on his phone to his technical support was 8 minutes of that. 

This was a complete rip-off.  First, I repeatedly informed the customer service representative that I was inquiring to purchase a remote control unit and offered to take a picture of the unit itself and the existing remote so they could then inform me whether they had the remote control unit available.  Second, the technician who was assigned to visit my home was in route to another appointment but my home was in between his previous and next appointment, so responsive, but not prepared nor equipped to meet my needs of selling a remote control unit.  Following the visit of the technician, I contacted customer support and spoke to Kaleb and informed him of my issues and experience.  Kaleb agreed to listen to the initial phone call held with the customer service rep who scheduled the appointment.  Shortly after speaking, Kaleb called me back and offered to return the $39.00 fee, which was appreciated, but what I learned is that the function customers interact with is really all about "setting up the appointment" and not equipped to really understand use cases or issues that go beyond the typical garage door broken scenario.  This appointment factory is designed to get you through the process and it may or may not be useful to meeting your needs.  For example, when the technician concluded that they did not have a remote controller to sell to me that was the end of the service commitment --- transaction over.  I was handed the name of a retail store up in Conroe that "may" have a controller but there was no follow up on the part of the company to close the loop, find the controller and get it into my hands.  Not a great way to build a business. 

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"Another great experience with Mark Gonzalez. The quality of Mr. Gonzalez's work is very high and it is clear that he prides himself on attention to detail. He is very professional and easy to work with. He also shows a great deal of respect for your home by covering furniture that may get dusty/dirty with plastic and cleaning up after the job. Repairs done include: -Installing dry wall -Installing baseboards -Installing window casings -Painting We are very happy with the quality of the work, as well as the efficiency and pricing. We will definitely call Mr. Gonzalez when we need work done in the future."

"He did a great job to prep the wall for paint and even educated me in the entire process. Will definitely hire again."

"Mr. Dabrowski came to help me during this stressful time (pandemic) because my sliding door pooped off the track. He was so quick to to come help me! I couldn't even get help from my family this quickly! I asked Angie's list for help at about 10:00 this morning, Mr. Dabrowski called me back at about 10:30 and by 1:00 this afternoon my door was back on track and he didn't try to take advantage of this crisis time to get extra money. He was such a friendly person! A pleasure to have met!"

"I am so happy with the work, the neighbors asked for his number. They were clean, on time, and do great work.
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