Get matched with top wood shake or composite roofing installers and replacers in Coal Valley, IL

"Our home was damaged by some spring storms and our insurance company said we were entitled to a new roof and siding. This can be a daunting task, who do you call? I saw Green Valley Roofing Siding & Windows online and I decided to email them about bids. From the very beginning I could tell customer service was a high priority for Green Valley. Maria answered my email the same afternoon and we got the ball rolling. We set an appointment and Scott came out and helped us through the process of picking shingles and siding. He didn’t rush us and answered any questions we had in a friendly and informed manner. We received the bids and got the roof scheduled. So far, so good! The roofing crew came out and did an excellent job and kept things cleaned up at the end of the day! Having a roof done can be intrusive, but they made it as painless as possible! Next we moved on to the siding, they kept things moving right along and it was barely intrusive for a major construction project. Both of the crews were friendly and any time we had questions they were more than willing to talk to us. Any other concerns or questions we had were taken care of by Maria or Scott and they would answer very quickly! My wife and I felt like they took care of us just as if we were members of their family, a very rare attitude in 2023! We couldn’t be happier with the results! From start to finish everyone working for Green Valley was top notch! The new roof and siding looks awesome! Choosing Green Valley for these projects was a slam dunk and I definitely recommend them to anyone looking for roofing and siding for their own house! Scott Z"

"Great! They did all my neighbors roofs too! Honest & dependable."

"This project was great from start to finish. The guys were fast, efficient and clean. It was a pleasant experience that added value to my home."

"I don't even know how I was so lucky to find Brian, but I'm glad I did. I had a few repairs to the roof and knew I needed my gutters cleaned and Brian came right out and did it. He was so communicative and clear about how much the service would cost. He helpfully spotted other issues and things I could do preemptively to keep my gutters clean (installing filters) and explained what he could do and priced it out for me. I never had to wonder what was going on - Brian would text or call and explain what was happening and what to expect. He was so wonderful. My brother was so impressed with Brian that he immediately hired him as well - I would recommend Encore Pro and Brian to anyone who needed any kind of roof or gutter work. I will continue to go to Brian first for any of this kind of work."

"The initial contact was good and the price was fair. So they started the work and replaced the flat roof which went well. Then when they started on the chimney they found they would need to remove some of the roof to access everything which would be some additional cost. I agreed to this and they started the work but then there were delays and communication issues for over 2 months. They ended up not completing the job and leaving me high and dry to complete it myself."

"Trenton from Quality Roofing was professional, informative and answered all my questions. He always provided immediate responses to any email or texts. Their whole team went above and beyond!"

"These guys are awesome! They came out, inspected the roof, gave us a quote and once we gave them the green light they were there to start the work the next day. They went out of their way to make sure we were happy with the work they did and their prices were more reasonable than the competition who also wanted us to wait an entire month to come out and start the work. I will gladly recommend them to anyone needing roof work done!"

One thing is certain, to ensure we give all of our customers a feeling that they are in control of the work done to their property. From roofs sidings, gutter, no matter what the customers needs come first and up to code quality material is installed. We are originally local here in the quad cities, new to the business, yet we have expanded into all of Iowa, Illinois and even South Dakota! Give Elite Exterior a call for your next project.

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
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"They did a wonderful job and they stuck in their price. They cleaned up after themselves. I would recommend them to all."