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"Very well, very professional, only about one hour, pleasant & informative, excellent best owner relations. Re installer Alfredo."

"The job was done in a timely and efficient manner. Once the crew arrived on site they began work and they worked effortlessly to get the job done in a timely and professional manner. The crew chief Nelson was very knowledgeable and took several photos and video of our roof. When we met Mike from Home Matters LLC, we knew his Company Home Matters LLC would be the one to do our job. Mike was so patient and understanding of our needs, and we felt we could trust him and his Company. Mike thoroughly explained to us what needed to be done along the way and answered in detail all of our questions. Without a doubt we would use Mike and Home Matters LLC again. Thanks Mike for an excellent job."

"I am a real estate appraiser and have seen many roof replacements and know several roofers. Among the three companies I interviewed, Central Roofing was far in a way, the most professional and courteous people I called. Not only was their price the best, the quality of material, including additional options included was notably superior to the other two. There were professional from start to finish, and 6 to 9 months later, the roof looks great and I have absolutely not one little issue with them or the roof. I would return to them in a heartbeat. - Chris"

"We had our roof replaced by Springfield roofing and they did an excellent job. Andre was easy to work with, professional, and timely. We are really happy with the work!"

"i hired them to replace approximately 32 double hung windows. the price was as good as any and i was in no mood to haggle. the process was very clearly spelled out and the prep that i would have to do was, as well. there were a few snags with them getting the windows (due to supply chain issues that everyone was having) so the dates changed, but i was involved in those changes. when they did start, they got most of the work done on the first day and came back to finish the next day. a few things went wrong, a window was broken, another had a scratch, and many of the windows were over-caulked to the point of being awful looking. the broken window was addressed even before i brought it up, as was the crack. when i told them about the caulking they sent someone the very next day and told me the installation crew had used the wrong caulk (outside caulk) and that they would be back to fix it. they did.... there were a few more windows after that i saw too much caulking on, and they've come out to redo those, too. All in all, their service is amazing. there were so many people involved who deserve a shout out, but i can't recall their names. my team leader or manager was Michael and he was a gem. i wouldn't say the product i bought is the best; the corners aren't perfect and the glass fogs up (i'll let Presidential know when i have a minute), but the windows work great and they look exactly like what i wanted. i was so thrilled with them, that i ordered a replacement for my front door with sidelights and transom! the price was comparable and i already knew what kind of service i was going to get. And i did!"

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"It went overall well. The replacement options were clearly presented, with dollar amounts included for any "extras" or any downgrades (making it easier to make decisions on these potential trade-offs). Work was completed on-time, and workers showed up when scheduled. Upon our inspection, several items were identified that needed to be addressed, which ultimately was done to our satisfaction. We would hire again, and in fact did when it turned out our garage roof did need replacement just a couple months after main house roof."

"I am very pleased with the results from William and Apolo. William knew exactly the type of screening I was looking for and was able to order and install it. They replaced the screen door and some rotten wood, as well as repainted the porch. During the process, they kept me informed on the progress, The quality of work was very good."

"I had a very great experience from Daniel my sales rep all the way through the to the team that scheduled the install. The crew knocked my roof out all in a days work and my.project manager Omar kept me in the loop and showed me photos of the progress and they were very thorough, they replaced my rotted wood and even though I had to pay for some additional wood it was honest and necessary and I'm glad I sent the extra money to get this all done correctly. They don't cut corners and you get what you pay for with this company."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."