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"I contacted window world in November 2019 to replace 16 windows (32 window sashes) at my home and I explained to them that I wasn’t interested in replacing the windows until March of 2020. They pressured me to sign a contract and pay half because they couldn’t guarantee the price after the first of the year, so I did. They called me in February saying they wanted to install my windows then but I explained that I couldn’t have them installed until March. In March COVID exploded and they kept pressuring me to have my windows installed saying they had a crew that didn’t have a problem being in my house. I was uncomfortable with them coming in so I said I wanted to wait until COVID calmed down. I had the windows installed June 16, 2020. The crew that installed them did not wear masks, gloves, or shoe covers. They left caulking stains and nails on my front porch which I felt should have been cleaned up. When I started cleaning the windows there was debris in between the panes of glass. I called to have someone come out and I was told that I needed to write down the model number and call them back and they would reorder. I then called my sales rep Brad Schumer who said he would stop over that day and handle this. I didn’t feel that it was my job to write down this information so I called back and requested that someone come out and fill out the necessary information to make the job right. I was told it would take approximately a week for them to send someone. My husband then called and complained and they said someone would come out the next day, unbeknownst to our sales rep who never bothered to show up when he said he would. When the representative came out to check the windows he found that 19 out of the 32 sashes were defective. Replacements were ordered but not one person from this franchise reached out to us to offer any explanation or tell us that the order would be expedited. I had just paid approximately $9000 for a product the was more then 50% defective. My reorder went right back in the queue and I had to wait another 6 weeks for the replacements. I then called and asked to speak with one of the owners and Patrick Moran Jr called me back. He was disrespectful and condescending to me on the phone. I believe his words were “you have windows that don’t leak and air isn’t escaping from them so big deal that there is debris inside the panes of glass.” I then told him to refund half of my money since more than half of the product was defective and that when they completed the job correctly I would pay them. His response was that if he did that he would negate my guarantee. I then called and asked to speak with his father to let him know how I was being treated but he never even bothered to return my phone call. On August 4, 2020 they came and replaced all the reordered window sashes but the order wasn’t complete and some of the new windows had debris in between the glass panes again. I was told it will be another 6 weeks before this job is done if it gets completed at all. On September 18th they brought my replacement windows and one of them was defective so I waited again. Finally in November my job was completed. It took a year. I spent $9000 on defective windows and was treated with condescension and disrespect. Not one person offered us any form of apology or compensation for all this stress. My upstairs was suppose to be completed by the end of July but because of defective windows it didn’t get done until November. I will never recommend this company and I would like a response."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"My wife and I decided last year to remodel our kitchen. We went through a number of builders, most of whom never showed up to scheduled appointments. The few who did we weren't pleased with because they kept telling us what they would do instead of listening to what we wanted done. We recently had the pleasure of working with Adam on a complete kitchen remodel, and we couldn’t be happier with the results. Within fifteen minutes of meeting him we felt confident we had the right person. He listened to what we wanted and went out of his way to explain how he could make it happen. Adam’s expertise and attention to detail were evident from the start. He moved windows to make our kitchen arrangement feasible and you cannot tell that any work was done. They look like they were built that way when the house was constructed. Before the remodel our kitchen was poorly lit with two lights. We now have pot lights throughout the ceiling and under cupboard lights that are very welcome in the mornings, as they can be dimmed so you're not slapped with the brilliance of a thousand suns first thing in the a.m. As with all remodels there were some changes made along the way and he was able to adapt & always remained very professional. We had him redo the stairs to the basement (which are attached to the kitchen entrance) and the result was a work of art. Walking down the basement stairs no longer gives the impression that you're rolling the dice on whether or not they can support you all the way to the bottom. Sturdy and confident on every step. The new kitchen flooring made the rest of the house look bad so we had him lay it out into the living room and hallway. And again, it looks like it was made for the house. We waited six months to write this review to ensure everything was done correctly. Quite often you lose the thrill and start regretting some of the work that was done. Not in this case. Everything has held up perfectly & we have no regrets with our transformed kitchen. Adam’s work is exceptional, and his dedication to quality is unmatched. We are more than pleased with the results and highly recommend Adam for any remodeling project. Thank you, Adam, for rebuilding our kitchen into a space we love."