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"BUYERS BEWARE!! I am posting our horrible experience and the results here, so others are forewarned and do not experience the same. My husband and I hired SRS Construction (Blue Cardinal Construction), Don Caudill Jr, owner, and project manager, to renovate our first and forever home. He presented a contract for the scope of the project, guaranteeing completion before summer’s end. The renovation process began June 1st and as of today is still NOWHERE near completion. During the process we were left for 21 days with NO sanitation, potable water, HVAC, and limited electricity. Several requests were made on estimated time of completion for the essentials of working utilities since we have three young children, my elderly father living with us and multiple animals. SRS Construction owner Don Caudill’s hired subcontractors to complete the HVAC, electrical, and plumbing. After the work was “complete” we noticed several red flags. We hired licensed independent companies to come evaluate the work done by SRS Construction’s Don Caudill. Based on their findings all electrical, HVAC and plumbing are not up to Ohio code and unsafe. SRS Construction left our home with the following: structural damage to the roof, ceiling and basement stairway, multiple electrical fire hazards in the attic and basement, 10+ unworking outlets, improper duct work and several other areas of unfinished work. We paid $54,000 to SRS Construction’s owner Don Caudill for contractual work, and it is incomplete. The company has not replied to my request or the Better Business Bureau’s request to fix the damaged structural ceiling, stairwell, electrical and HVAC."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"My husband and I were so patient, and gave BRC every opportunity and benefit of the doubt. A few warnings for others: ~The staff will not show up, we the customer had to follow-up half way into the day to see if they are showing up. ~A timeline of 1-2 weeks took 5 weeks Honestly it’s still not complete. An example is the ceiling. We can see the drywall through the coating, but we don’t even want to deal with it anymore. ~The carpet was not what we wanted, AT ALL. We text the owner pictures and got something completely different. Also, the cheapest pad when we asked for the thickest they make. We weren’t shown the carpet choice until they already installed it. The owner said due to the pandemic selection was limited. ~The owner lost the paint chip. We had to find a new one for the contractors. ~Left dry pieces in the utility closet that we now have to dispose of. ~Some special design over the sump pump was to be removal, only the top lid removes. Replacing will be a blast. ~The final straw the the final day the finishing touches (after already being finished) was due to take place. It was a he said, she said, who was coming show. Finally at 4pm someone arrived. ~Even better is the owner and manager has not contacted for a follow up from being complete. He has not done a final walk thru. We made the mistake of paying him before it was finished. Quality=average after requesting multiple fixes. They did not self identify any issues. The company over promises and under delivers."

"One workman was sent over to fix leak. Work took one hour, for which we were charged $1600. We thought we had an emergency situation. THE COMPANY TOOK ADVANTAGE OF THE SITUATION. Even if the work was done properly, The fee for one hour of work is outrageous"