Get matched with top appliance (microwave oven) installers and replacers in Concord, MA

"Very responsive and did everything that I asked for."

"We couldn't be happier with Dave's overhaul of our fireplace. His attention to detail, and commitment to excellence. We feel so lucky to have found him after another contractor flaked out on us. He came to the rescue & did whatever it took to get the job done on time and on budget. He is highly skilled and capable. Several times during the job he suggested things that would enhance the finished product. In doing so he created more work for himself. These upgrades probably added a full day of additional work. He didn't change the cost for the job, he just wants his customers to be happy. His attention to detail and cleanliness blew our minds. He spent a full day getting the room taped off to prevent dust from spreading throughout the house. A full day!?!? And it paid off when the work was done...we're not even hiring a cleaner. More than anything Dave's got a good heart, my wife and I genuinely enjoyed meeting and working with him. (Note: no AI was used in writing this review!)"

"Hess and Son was one of the best companies we’ve dealt with. We hired them to redo our deck and to build a new deck next to the old. Not only did they do an excellent job (and for a very reasonable price), but they were here every day working on the project. I think they finished our project in a little over a week and it was ALOT of work. The company is extremely responsive and sticks to their word, which is SO important. I can’t recommend them enough for your next project!"

"Highly recommend Chuck! He helped up install a gas dryer and electric washer as well as a refrigerator! Very responsive, was able to help us quickly, effectively, and efficiently. He is now our go to guy for getting items installed. Thank you so much Chuck, you are truly the best!"

"He can fix many things"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"Rich did a fantastic job repairing the exterior and interior stairs. The stairs are in great shape now. Rich provided a detailed written estimate within a few days. A detailed estimate is hard to get lately. The job went very well. I highly recommend Rich if you need a carpenter."

"Took over 1.5 years after start date. He only brought 1 employee to do work and left my half bathroom unfinished. Rude unprofessional hack and I really hope no one would hire him and his one helper."

"For the past two months, I've been having problems with my Buderus propane furnace. I called Whitney Oil for service because they originally installed it when I brought my unit six years ago. First it died on a Friday afternoon and wouldn't work at all. They determined the control unit was bad, but I had to go an entire weekend without heat until they could obtain one from their supplier and replace it. That seemed to solve that problem. Then it started spitting out soot, which indicates incomplete combustion and could be a serious health hazard. They eventually decided it had the wrong orifice and changed it, which seemed to work. Then it started triggering over and over again when it tried to light. I could hear it trying multiple times, sometimes for a couple of minutes, before it would finally light. They tried a number of things and finally replaced the gas pressure valve. Then the soot problem recurred, only much worse than before. All this time, the flame was never the bright blue color you expect, but rather a yellow-orange. They thought there might be a draft problem, so my condo maintenance man got involved, went up on the roof and examined the chimney, but couldn't find any thing to explain the poor performance, just a lot of soot. They would come, clean it out, and then a couple of days later, the soot would be back. It got to the point where I dreaded calling them, thinking that they might have me pegged as a chronic complainer, but every time I called, they sent someone over who spent a considerable amount of time trying to figure out what was going on. Finally, despite all their efforts, I had another episode where it stopped working late at night and finally, I got fed up and asked them to replace the unit. Barry Whitney offered me a brand new furnace (the same model as he has in his own house), at cost. And he didn't charge me for the 40-50 man hours his team spent trying to get my 6-year-old furnace working properly because they didn't solve my problem. They don't know I'm posting this, but I wanted to let everyone know that Whitney is an honest and reliable company dedicated to quality customer service. HIGHLY RECOMMENDED!!!"