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"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Be aware!- He overcharged us for materials and at the end of the job tried to charged us extra money for work done under the original contract or for repairs to damaged areas caused by his workers. We went to BBB arbitration and won the case against him and he got his BBB accreditation suspended. See below the decision of the BBB arbitrator in her own words: ***In review of the testimony from both parties and the evidence presented, the decision for this arbitration is as follows: Award: Consumer seeks a refund of $2,460 for overpayment of materials Concerns regarding the difference in the amounts should have been discussed and resolved prior to the final payment being remitted. Costs of materials as charged by a retailer to a business may or may not include discounts. Receipts obtained from the consumer from the retailers who sold Mr. Rinaldi of Dash Construction materials for the contracted job (brick/stone and windows) varies in amount from what Was actually charged to customer. Careful review of the testimony and evidence presented during the hearing was the compelling evidence of numerous examples of concerns with the credibility of Mr. Rinaldi with regards to providing transparent estimates, billing, and invoicing for materials and labor. As such, the intent of credibility and character of Mr. Rinaldi results in the decision to award the consumer's request for a refund in the amount of $2,460. Denial: Business seeks payment for additional work totaling $3,230 The existence of a contract may or may not involve revisions. Verbal conversations are enforceable When requirements of a contract are present. The payment in the amount of $66,288.00 for work Contracted was paid in full by the consumer. After final payment for the work contracted was received, Mr. Rinaldi invoiced the consumer for additional work completed. Outstanding payments for work done within the scope of the project should have been brought to the attention, discussed, and resolved prior to the final payment being requested and final payment being accepted. In addition, Mr. Rinaldi signed a waiver of lien for the consumer's mortgage holder, implying no additional charges were outstanding. The evidence and testimony provided by Mr. Rinaldi was not compelling to award $3,230 to include the Witness statements presented as evidence which lacked credibility.***"