Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2013
Free estimates
Credit card accepted
"Joe was very prompt with his reply. We needed to have our drains snaked ASAP. His guys came by very quickly and fixed the issue."

Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2013
Free estimates
Credit card accepted
"Joe was very prompt with his reply. We needed to have our drains snaked ASAP. His guys came by very quickly and fixed the issue."

Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2010
Emergency services offered
Warranties offered
"The technician was very knowledgeable and explained the problem and the solution options clearly. The installation of the additional equipment needed to get the heating working properly was very well done. From the initial phone call to job completion, it was a very good experience."





+22
Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2003
Free estimates
Credit card accepted
"Joe did a fantastic job with my bathroom fixtures without any interruption to my daily home activities."

Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2019
Free estimates
Emergency services offered
"Everyone from the sales team to office staff and especially the actual plumbers that came out to do the work were exceptional. Let me say that I felt completely confident with everyone at Polar Plumbing from the beginning to the end. The installation of my AO Smith water softening system was done with the utmost care and professionalism. I'm very happy with the service received and the neat job done. I would absolutely recommend Polar Plumbing to anyone looking for great work and an excellent team of professionals for their home remodeling or repair work. Warmest regards, Joseph R Rivera (Home Owner)"





+8

Serving Cragsmoor, NY and surrounding areas
Approved
In business since 2010
Free estimates
Emergency services offered
"Everything went great. I was amazed that Mike made the repairs in the old fashioned way. He did not cut any corners. We will hire this company again for future needs."



Serving Cragsmoor, NY and surrounding areas
Approved
In business since 1993
Free estimates
Emergency services offered
"These guys are awesome, I had a clogged drain at my moms house and they worked tirelessly to unclog on New Year’s Eve and also advised me how to fix the problem from recurring. They were very professional and cleaned afterwards they were also reasonably priced I would highly recommend. Thanks for a job well done."

Serving Cragsmoor, NY and surrounding areas
Approved
Free estimates
Credit card accepted
"Very friendly and easy to work with. Would recommend this service to others and request it again myself. The work is professional and what is being done is communicated very clearly so you know what to expect."

Serving Cragsmoor, NY and surrounding areas
Approved (Corporate)
In business since 2006
Free estimates
Emergency services offered
"I contacted several local companies when I wanted to get estimates for central A/C installation. I heard about JSP through the list serve at my place of employment and since the review was very positive I added them to my list. Four companies came out, one company never returned my calls to follow up for the quote, another suggested a system that I knew wouldn't work in my home (not enough attic space) and two companies followed through. JSP was one of those companies and what made the difference were the following: 1) JSP stands behind it's estimate and product. Your installation won't wind up being $1,000 more because of X, Y & Z - when they give you an estimate - that's the estimate. 2) They are THOROUGH. Not only did the technician take time to ask my my needs, my family's lifestyle and walk through and around the outside of my home - he thought about aesthetics as well. 3) The estimate is provided on the spot, hand-written, and explained in detail in case there are any questions. You don't have to chase them down to get the estimate or ask your last minute questions. 4) They are meticulous. Before beginning work they send out someone to do a walk-through to make sure every i is dotted and t is crossed BEFORE work begins. 5) Staff. THIS is where I cannot say enough. My situation was not the normal situation of someone calling to have Central A/C installed - there were extenuating circumstances and Ellen not only listened but she remembered, EVERY time that I spoke to her. I called JSP in February so the timing wasn't urgent and I made it clear that I had time . . . if Ellen and I went three weeks without speaking because of vacations, holidays, or because I just didn't get to it - she remembered me as if we had spoken the day before. I didn't feel like a "customer" - I felt like part of their family, as corny as that sounds. My calls were answered the same day, even if they weren't pressing and even after 5 pm. John, the owner, came out himself and spoke with me about my options as I looked to finalize what was discussed in February. I've never had such amazing customer service for something household related. You'd expect that when going to a spa, a hotel or buying a car - but in this case, they went above and beyond. I really cannot recommend JSP enough. If you want to work with a company that cares about your needs, preferences and your family - they're the ones to go with. If you don't care about service or follow through then you can go with anyone - but I truly believe JSP has the right idea about customer service and I hope they continue to grow as the good guys should. *No, I am not related to anyone nor did I know anyone at JSP prior to calling them for an estimate!*"
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