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"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."

"The craftsmanship and pace were without equal. The crew showed up on time and worked with vigor and professionalism. They didn't stop until I was satisfied. Our patio and our decks were well built and on budget and in a clean and timely manner. I highly recommend them for all you outdoor needs."

"The name was misleading. I needed a kitchen installed in my basement. I would never have called them were it not for a recommendation from someone. Glad I did. The response was prompt, the estimate was fair, and they were able to begin work right away. The workmen operated like a well oiled machine, the team must have been workinng together for a long time. They were efficient and polite. I must, however, give a special shoutout to the salesperson/coordinator, Ryan. What a sweetie. He listened to my needs and made proper suggestions. Of couse no project is without hiccups, but he made this painless."

"Jose and his crew were professional, friendly, and quick! They tore up a poorly maintained old garden bed with a sinking stone border and built a beautiful raised lumber bed that extends around our home. The craftsmanship is excellent, with sturdy construction and a clean, polished look that has completely transformed our landscaping. Jose also took the time to help us determine the best plants for our mostly shaded garden, offering thoughtful recommendations that will thrive in our space. His knowledge and guidance made the entire process smooth and stress-free. They paid close attention to detail, ensuring everything was level and secure, and they left the worksite spotless when they finished. From start to finish, the communication was clear, and they worked efficiently without cutting corners. We couldn’t be happier with the results and would highly recommend Jose and his team to anyone looking for quality landscaping work!"

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Very professional, great price and communication throughout the process was amazing. Work was preformed within the quoted time-line. I would definitely hire Jake and his crew again for any future concrete projects."

"I recently had my concrete steps repaired by the PVI team and I’m extremely satisfied with the results! The original steps were uneven and poorly aligned, creating a safety concern. The steps are now aligned, stable, and look much better. I highly recommend PVI for any concrete repair work"

"My experience was amazing. We just moving into our new house and were in desperate need of work to be done. And Calcaño Landscape came to the rescue. The owner Rafael is amazing at his craft. Will continue to call them for work needed. Thank you."