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"Great customer service. Arrived on the scheduled time. Excellent work. "

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"The plumbers were friendly, professional and on time. They performed the job in a timely fashion, cleaned up and were very thorough. I would highly recommend them to others."

"poor customer service. service manager insulted me, called me derogatory names while defaming my character. when all I was looking for was for someone to right a wrong. I was actually looking forward to them coming to look at my furnace and was hoping to find a trusted company but was given the complete opposite of what I expected. first no one called me with an update, I had to call, then no one showed by 5pm after I waited patiently all day during their 8-5 window. finally at 5:10 i reached out again only to be met with an after hours line that couldn't help me at all. once I spoke to SM, he insulted me, called me derogatory names and defamed my character all because I was understandably upset for being "brushed off" by everyone I had come into contact the entire day and given excuse after excuse with no solution that was going to benefit me. Customer service and professionalism are lacking 100%"

"Technician was very knowledgeable and professional and was able to identify the problem with the drainpipe using a camera and I was able to follow along. I would certainly use BFMD for any plumbing issues in the future and would recommend them."

"Home Systems Appliance Repair did an excellent repair on my 18 year old panel-ready 42 inch Built-In counter depth GE Profile Refrigerator. The original GE tech who looked at the leak in the freezer evaporator a year ago, told me the refrigerator was non repairable because the "vacuum pump" retrofit part it needed was no longer available. After paying his $200 visit fee for a 2 minute consultation, he offered me a discount on a new GE refrigerator to fit which had not been built yet. Fast forward to now, GE does have 42 inch built-in counter depth Monogram side-by-side for $12,000 and $2,000 of Kraftmaid panels. Home Systems Appliance Repair cost me $400 to identify and fix a broken heat transfer tab in the freezer evaporator unit. I saved $15,000 - - not bad for paying Appliance Repair for a 2 hour job. They seriously looked and found the problem. I highly recommend Manny (the tech who did the work), and Home Systems Appliance Repair. Susan"

"On the positive side, the plumber himself (Mr. Ralte) was great. He was courteous, efficient, competent and friendly, and he cleaned everything up nicely. If I were just giving a rating for him I would give 5 stars. Unfortunately, I can't do that for the company overall. My biggest complaint is that the $591 charge for a simple 25 foot snaking of the drain seems exorbitant. I'm actually annoyed with myself now that I agreed to it, but I had already waited 3 days to be able to use my sink and it was too late afternoon for me to get anyone else out that day. In fact, they started with an estimate of $900 (not based on any detailed inspection, just on the fact that neither the sink nor the dishwasher would drain). I actually had the feeling that Mr. Ralte was a bit embarrassed about this estimate, because when I pushed back he immediately offered to try to get me a discount. He went out to his truck for a few minutes, came back and said they had agreed to come down to $591. This seemed like a very arbitrary amount, perhaps aimed at making me feel like at least it was under $600. Still, I was so sick and tired of waiting that I agreed to this, even though I regret it now. The whole visit took slightly over 1 hour, and it turned out that all he really had to do was detach the pipe from the wall, use the regular snake (not even the "super snake") for about 15 minutes, and re-attach the pipe. Then he poured a bottle of (my) bleach down the drain and it was done. Aside from the cost, my first appointment (Sunday 2-5 PM) was a no-show (I got a call 4:45 to say no one would be coming -- too late to try to find someone else). I know this happens sometimes, and (even though it had been predicted), it's not their fault that we had 7 inches of snow overnight so they couldn't come on Monday. But I had to call them on Tuesday morning to confirm that I was on their schedule (11 AM-2 PM), and then called again at 3 PM, only to be told that they hoped they could get someone there that day. After I protested about this, they finally agreed to send someone right over and Mr. Ralte showed up about 45 minutes later. I would rather not have said I would not hire them again, since I don't like to burn bridges, but the review form forces you to choose either Yes or No, and I'm really not inclined to say Yes..."

"Very hardworking, great and trustworthy! Such good communication and loved having them"

"We have used S&J Painting and Remodeling many times over the past 5 years, most recently (spring 2025) for handyman services. S&J provide services for a full day, so we typically accumulate a few projects. Our most recent project included replacing two faucets, fixing a very loose banister, repairing a hole in the drywall, as well as a few basic jobs, hanging pictures and installing bathroom fixtures. I expected to paint after the drywall and banister were repaired, but they took care of it for me. When replacing one of the faucets they found the supply lines were old and rusty. They went to Home Depot, purchased new supply lines and installed them at no extra cost. While there they picked up some brackets to secure some other loose pipes they happened to see while in the utility room. We really appreciate the extra attention to detail and doing more than we even realized needed done. We are already accumulating new projects. Scheduling and workday communication is excellent."