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"They were responsive and good at communicating. They fixed the problem area within a reasonable amount of time once they had the correct siding to use."

"Excellent, professional, knowledgeable sales, management and front office staff. Estimate was neatly prepare and easy to understand. Pricing was very fair. Workmanship was excellent. Pride in craftsmanship is clearly present. Foreman was polite, very knowledgeable and was able to answer my questions. Carpenters who trimmed out the interior of the skylights did neat, clean professional work. Workers were very polite and knowledgable. Roof was removed and replaced in one day (very impressive). Job was left very, very clean (cleanest roofing job I have ever seen)."

"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"After getting over the sticker shock, everything is going good. Sales associate was good at his job but was a little too pushy. Not sure if he showed us all the options that were available as far as affordability. Everyone in customer service/ scheduling were super accommodating. The best part,besides the finished product to date, was the Patrick the project manager. He made this project come to life and was a pleasure working with. Pat yourself on the back young man. You know how to deal with customers."

"Informative inspection - pointed out several small items that will need attention in the next several years. Decided to have them taken care of now."

"The roof job on my home was outstanding!! Santos is a perfectionist! I've never had a job done that went so smoothly and so professional! Santos is knowledgeable in every aspect of roofing, he knows roofs from the inside out. He explained and showed photos of the entire job as it was installed. His crew worked hard to get the job done right the first time. Now, our roof is of the utmost quality work for a reasonable price. Santos is an honest man, my quote never changed! He went above and beyond to make me happy with the work his people performed!! I'm extremely happy and satisfied! I already recommended Santos Martinez Roofing to all my family and friends!! Thank you all for exceeding my expectations!!"

"Jose and his crew did a great job on my roof. They were efficient and did quality work at a great price. I would recommend them to anyone"

"I worked with Sal Izzo on my roof project after having wind damage during the March storms. Sal was right out to inspect the damage and worked with me on getting my roof tarped and waterproof before additional damage could be done. The crew who came and replaced the roof were fast and experienced in their craft and completed the work in 1 day. When completed you could not tell they were even there other than the new roof that was installed. I would HIGHLY recommend working with Sal and Shell Restoration and plan on having them return to replace windows in my home."

"Had my entire house roofed back in August os 2024. It took this long to write my review because I needed to make sure the work passed the tests. It went well, little mess left behind. We are happy with outcome. Thomas did a great job of selling the business."

"They did a great job. Roof looks great and they fixed some soft wood on my roof that I didn't know about."