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"Maurice arrived in time to review job and explain what he planned to do. Explained the process, use of rebar, both vertical and horizontal, and have me a couple of options. We agreed on date and job was completed with 2 1/2 days but each day he left they would clean up area. Job is completed and as good as I could have imagined. Maurice and his entire team were great and will use them and refer them again and again."

"From the first time I met Mark it was obvious that he was a true professional. Mark listened to everything I wanted to do and then added his design experience to the project The crew was always on time , did excellent work and finished ahead of schedule. The whole experience was a delight from start to finish I highly recommend this company and plan to have them return for another project We will enjoy our paver patio for years to come ."

"Scott was great to work with, very kind and efficient. He called me back the same day I reached out, gave me a fair price and his team completed my patio project in just one day. I really appreciate the communication and quick turnaround - highly recommend! "

"I would use them again."

"Working with Frank at Monte Vista paints the perfect picture of what everyone dreads picking a general contractor. If I could give 0 stars I would have. I signed a contract to have 700 sq ft of pavers and a 14 ft BBQ island built with a griddle, BBQ grill, and a refrigerator. The actual demo and removal for the backyard went OK. When it got to the actual skilled work, that is where his craftsmanship and professionalism went downhill. His professionalism is worse than the stars given. Their layout point for the whole backyard was off by 4 inch to start. I asked Frank due to 80% of the pavers will be installed under a patio cover I would like it to be flat or no more than 1 inch slope for water drainage. He augured with me that the standard is 2 inch. I agreed with the standard if rain or water would be hitting it but again it is fully covered. So they processed with their layout point at 4 inch above the grade of the previous concrete pad which you could see against the house. They used that starting height to layout the BBQ Island. I was consulted on the height I would like the BBQ and we agreed 36-37 inch H to the top of the counter-top. When they got done building the blocked frame and pouring the concrete counter top we measured it at 42 inch on one-side and 46 1/2 inch on the other side. So they had to break it out and start over. We then disagreed on the starting point of where I wanted the height of the pavers to start at. Again Frank told me industry standard is a 2 inch slope. He finally said ok to the elevation and that he would have it start with a 1 inch slope. They poured the new concrete top and it is still an 1 inch off. I said I willl live with it at this point. They started laying out all my pavers (12x24 Belgard Pavers) and they still had a ton of BBQ work to be done. They would cut pavers and cut the cutouts for the BBQ equipment and never sweep or clean off the pavers. On a Friday Frank had them rush to get the pavers all laid out so he could put the Polymeric sand down before they left for the day. He had them dump it in a pile and broom it out while he use a thumper with a paint cloth tied to it. When he was finished I asked him what is the next step? The pavers were pretty flat when they we re hand tapped but once the thumper got to them I had lips and joints that were unacceptable. There were tripping hazards over 1/8 inch everywhere. I asked Frank if they will come tomorrow and fix all the tripping hazards. He told me nope this is how it will finish due to the size of the pavers. He said they are hard to get perfect. You could imagine I lost it on him for a second. After my rant he said make sure I do not get it wet because he put Polymeric sand down and it would ruin the pavers. As shown in the photos 1/4 of my patio is not covered and it was going to rain the next day. I asked him if I can not get them wet what about the part the rain will hit. His answer was, we do not want to ruin the rest. Again I am pretty sure I lost my mind. That Monday we had a talk before his crew started to discuss professionalism and craftsmanship moving forward. He had his team pull up all the pavers that I circled in chalk. While this is all going down the BBQ is getting cut up for the accessories (Trash can, Refrid, and paper towel). They could not get them to fit and be level with each other or flush with the stucco. As part of the contract I asked him to paint the stucco with the same paint I had the house painted. He told me, his guys suck at painting and he would not hire them to paint his own house. I said it is14ft x 3 1/2 ft H I think they could manage it. He had them paint before they were finished with all the work on the BBQ island. Waste of time in my opinion. I terminated the contract."

"Project was smooth and Jerry was very accommodating."

"Helpful! They’re helping us fix what went wrong."

"Just after half a year after they completed the job, the paint are peeling off. I have already contacted them , call them a lot of times (30 times for the past 4 mos ), but they did not respond. The problem was not resolved. It was a terrible job, terrible post sale customer service."