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"Brian Provencher and son were prompt, courteous, efficient, and reasonably priced. I had a pipe burst on a Sunday night that required me to shut off water to the house. I put in a call to Provencher Plumbing & Heating Monday morning. They had a job scheduled for that day but took the time to come to my home to assess the problem, and then were willing to reschedule a less urgent job they had the next day so as to come fix my pipe first thing in the morning. They arrived early as promised and worked efficiently to get things fixed, a job which required cutting access openings in the walls and tracing a leak from the basement to the second floor. They were careful to do minimum cutting and in the least obtrusive locations, showed me the problem segment of pipe, and were good to explain everything to me as they went along. Both father's and son's manners were courteous and professional. I have already recommended them to a neighbor."

"Welch did an outstanding job---on time, very professional, and great communication. I would hire them again."

"I was very happy that I decided to hire Ideal Home Improvement for the cabinet refacing piece of my kitchen remodel. The experience was completely painless. Alex is honest, skilled, professional, punctual, tidy and pleasant. He refaced the cabinets, removed a valance and other useless cabinet toppers (I don't know what they're called), built and installed new cabinet doors and installed pull out drawers in the bottom cabinets. He arrived on time each day and cleaned up afterwards. He did a beautiful job. There was a small nick on one of the cabinet doors that I probably wouldn't have noticed, but he noticed and ordered a replacement. As soon as it arrived, he contacted me about replacing it. I've received so many compliments on the cabinets. I highly recommend Ideal Home Improvement."

"It has been a week since Bob Gagnon (whose business is named Architectural Coatings) finished painting my bedroom and hallway, and I find that his masterful work delights me more each day. Because Bob is meticulous in his work, the ceiling, moldings, and doors with their precise edges and fresh new tone provide a clear contrast to the walls now smoothly coated in a delicate grey-violet. This new look replaces the tired wallpaper and worn woodwork of this room previously. Bob worked hard to give me this smooth look, having had to remove two coats of wallpaper in the hall and patching over gouges created in those walls in the past. Fortunately, the wallpaper in the bedroom was removed more easily but needed prepping and patching nonetheless. I liked how Bob prepared me for this job by leaving me with a variety of color samples on this first appraisal visit and giving me suggestions about what might work well for me as the light changed on the painted surface during the day. Because I am environmentally conscious, I was delighted when Bob told me he uses paint with zero Volatile Organic Compounds (VOC’s) and primer that easily gasses off and can be removed by a fan. When he was on the job, he also offered possible changes: would I like full louver doors instead of the half ones on my closet; would I like different pole arrangements to hang the clothes there; would I like the small top shelf to be replaced with a larger one? I saw the work in progress day by day and saw how painstakingly Bob went through each process. I also enjoyed having such a cheerful, kind, professional person as Bob in my house each day, and I enjoyed the snatches of conversation I would catch with him here and there. When the job was finished, Bob charged me his original estimate, which took into consideration any problem he might encounter, telling me that he would lower the estimate if possible negative things did not happen. He stated that the wallpaper in the bedroom was removed easily; however, the two layers in the hall with the gouging underneath balanced out what he had anticipated in the bedroom. I could sense that he was a man of integrity. Bob left my house in pristine condition: vacuuming, dusting, and moving the furniture, so that I could move back in without lifting a finger. Before he painted, he left the bed and two dressers in the middle of the room that were very securely covered with plastic so nothing touched them. He created his work area in the basement with all the appropriate tarps, which again was left pristine. No one would know a painter had been there except to see my beautiful new bedroom and hallway. Bob was recommended to me, and I thank the person who did so, and, in fact, just today, I recommended him to a friend-of-a-friend who was looking for a painter. I just can’t say enough good things about Bob Gagnon! It is a treat when we encounter someone to come into our home to make it more beautiful who is as truly excellent as Bob is."