Get matched with top roofing installation & roof repairers in Des Plaines, IL

"They took the job even though they don't know how to do flat roofs, and never at any point started that they don't know how to do flat roofs until after I called to complain about water leaking in my closet. The contract states tear off old roof and install new shingles. He did not honor the contract. He didn't reroof the entire roof, and only reshingled the flat roof. The contract and request was for a new roof over the entire house. Of the Leake he asked why it just now started leaking, and suggested maybe a branch fell on it. It did not seem he ever intended to honor the warranty. His first response was "I didn't do the back" when I called about the leak and told him the location. I requested a partial refund, and he started that he would wait till he's served -- boasting that a lawsuit will take a year."

"We can’t thank Gail and Brayden at TruHome Pros enough for their incredible help! My parents were having issues with their roof, including shingle loss and leaks into the attic. We reached out to Gail, and she immediately took action. She sent Brayden over right away, and he quickly secured the roof with a tarp to prevent further damage. Not only did they provide a temporary fix, but they also helped us get a brand-new roof on our 100-year-old home while preserving its charm. Their professionalism, responsiveness, and dedication to customer care were truly outstanding. Essentially saved the life of a family member. If you’re looking for a team that genuinely cares about your home, Gail and Brayden are the ones to call! Highly recommend!"

"While I've known Dustin for 20 years, I finally was in need of his services. He came out and inspected our roof, and patiently and nice went over everything. What I like is he gave us a timeline of when we might need to replace it and also gave a suggestion on something we might want to do in the meantime to maintain it. Top marks!"

"Did a wonderful job on our project. Helped to navigate us through the process."

"Robert was a pleasure to work with and gave me a great deal compared to two other competitors. His team did a great job too, against adversity, and finished the job in just two days as promised. First, they discovered that my sheathing was rotting due to high moisture and poor ventilation in the attic of my 26yr old home. They successfully replaced 55 sheets of 1/2" plywood, without hesitation, after my approval, to keep the job on track. Better even yet, they resolved the sources of the moisture and lack of ventilation to ensure that it doesn't happen again. Second, at the start of the 2nd day, their ladder hoist broke down, which I expected to halt work (not getting heavy packages of shingles to the roof). But, instead of a delay, the team members just carried them up the ladder manually to get the job done on time. You don't see that kind of commitment very often in this new world order. I would highly recommend them for your next roofing job. Thank you, R Celeste Construction!"

"I requested quotes and met with a number of companies. By far, I enjoyed meeting with John. He was informative and thorough at our meeting. Given the information provided, and our own research, I also felt as though our values matched up nicely. So much so, that we planned on using EDI services, given the quote was reasonable. However, we were never given our quote. We were strung along by a series of emails, and then received no more responses. I have tried many times to reach out for the quote, and after that, to inquire as to what happened. Again, no response at all. Now, after waiting so long, we have to start the entire process over again, and as it is October, we essentially have no hope of getting a new roof this season. I really hope our current last through the winter. This is entire unprofessional behavior, and I grow so weary of companies that make promises and do not fulfil them. We should at the very least be treated with enough respect to be given an explanation as to why they cannot or will not perform the work."

"Our experience with A&D was excellent. After 5 quotes (A&D being the first) and reading through the contracts, not only was A&D's the most direct, but they were also the most honest. No hidden fees or language. Our representative was easy to talk to, made last-minute adjustments before the work started, and was available throughout the project. Each crew that came to complete the work were professional, kind, and had top notch skills. They were very tidy too- and cared about my three dogs’ safety. The project manager addressed all my questions and completed a thorough inspection with me post project. The warranty on work is best in class as well. I am going to use A&D for my future projects. We strongly recommend A&D. You will not be disappointed in price, quality, installation, warranty, or communication (verbal, email, text, and phone). Thank you A&D. PS. I love my dryer vent."

"I was replacing all of my basement windows because the wood frames were rotten in places and had lead paint. The previous basement windows were really high quality of a type that doesn't exist anymore (hoppers that open in and from the bottom) but I chose to replace because I didn't want any wood or lead paint left. When I met in person with the salesman, he told me that is what they would do because of course the wood was obviously damaged. The contract said "replacement window, new flashing", which I thought meant what the salesman told me, the entire frame. The person who came to measure called me on the phone, and he told me that all the damaged wood would stay, but I didn't understand him well over the phone. When the windows were actually installed, they left virtually all of the damaged wood and lead paint. They came back today not to make plans to fix anything, just to insist to my face that I was wrong and they were right, and the salesman didn't count."

"Been trying to get in touch with this company, All my windows seals are broken, Tried texting, calling and emails. No return calls. Windows look terrible. They say Life time warranty, Yeah Right"

"Starting from when I began getting quotes from roofers, I was thoroughly impressed with Eugene and his company Estate Exteriors. He came to my house, inspected my roof, then sat down with me and explained the whole roofing process from beginning to end including the cost (no payment until the work was completed). He was never pushy but wanted to make sure all my questions were answered. When I finally made the decision to choose Estate Exteriors, Eugene helped me choose the shingle color and, again made sure any questions were answered. Once the crew arrived, they immediately got to work. If they found needed roof repair, phots were taken which Eugene shared with me. When the work was completed, clean-up was excellent, and Eugene returned the next day to inspect the work and do any extra clean-up. I am very happy with my new roof and know that I chose the right company. I would recommend it to anyone needing a new roof."