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Avatar for Summit Fence
Summit Fence
5.0(
2
)

Serving Diamond Springs, CA and surrounding areas

Approved

In business since 2019

Free estimates

Emergency services offered

"I will keep this short and sweet! Customer service was Great! From start to finnish! The job they did was awesome!!! They removed the old fence{130 feet} and installed the new fence in one day!!!"
Retaining wall replacement  in El Dorado Hills
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Retaining wall replacement  in El Dorado Hills
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Redwood Garden Beds In Napa

+114

Response time1 day
Response rate89%
3 neighbors recently requested a quote
Avatar for Borg Fence & Decks
Borg Fence & Decks
4.3(
87
)

Serving Diamond Springs, CA and surrounding areas

In business since 2000

Free estimates

Warranties offered

"We got the estimate in November, 2014 through Home Depot's install services. They would not schedule an appt for after hours or weekends, so I had to take time off work to meet the sales rep and get the estimate. We had 11 ft of space between our old fence and the sidewalk on our side yard and we wanted to expand our backyard area. I asked the sales rep what code was for placement back from the sidewalk. He did not know (which I found interesting for a fencing contractor). I told him at that time we wanted to be within code or very close so it did not cause issues later. Again, he did not know. He spent more time discussing how great Borg Fence was and all the Home Depot business they were getting and not spending enough discussing our fence. He provided a quote which was slightly higher than other quotes we received, but the sales rep from Borg said he could get us 12 month same as cash financing with Home Depot. We decided to wait until after the holidays at which time I contacted the City of Roseville myself to confirm set back (5') and height limits (7') for our area. Once I obtained that information I emailed it to the sales rep and asked if we could schedule the job. At the same time, I had let him know we had received a coupon from Home Depot for a 24 months same as cash deal for services and asked if we could use that coupon. He thought we could and for me to email it to him (which I did) and we scheduled the date. <br /> The crew arrived as scheduled, but when they started laying out the holes for the posts, they were laying them 4' from the sidewalk instead of the required 5'. They had already dug two when my husband stopped them and pointed out that it was too close to the sidewalk. They said that was what the sales rep drew on the drawing. My husband had difficulty discussing with them where the posts should go as none of them spoke very good English and they had to resort to pointing to the dimensions on a drawing from the company.  So he called the Production Manager (who was out that day) and left a message for his backup, then he called the sales rep, but had to leave a message there as well. The Sales Rep called back and spoke to my husband  and during their discussion (in which the Sales Rep took an uncalled for hostile tone) the Sales Rep stated that we never discussed a setback from the fence, that he was never told of the requirements, and that they never go by code, only the wishes of the customer. He did call the crew and had them move the holes to 5' as requested, but only after much agruement and the threat of them charging more. <br /> Then they started removing the old fence and we noticed they were sawing off the posts at the ground and buring them instead of removing them completely. We again called the rep to discuss why the posts were not being removed,since the quote stated it included "tear down and haul away of old fence". We made a point that a reasonable person would understand that removal of all of the old fence would include the concrete and entire posts. His response was "we never do that, we just bury them". That if we wanted them removed it would be an additional $50 per post (we had approx 14 posts) and he said it would another day to the job. My husband had taken a vacation day off to be there for the job. He could not take another day without prior notice. Even though we argued with the rep, he was not budging on his stance and since several posts were already now in place, we had them complete it . The fence was completed and looks great. The crew cleaned up everything and finished in 1/2 a day. <br /> I would like to point out that the crew were courteous and respectful, even after having to move the two posts and all of the drilled holes. The biggest issue we have is we want need to have additional work performed (landscaping the new back yard area behind the new fence) in the yard, but will now have to remove the posts that remain for some of the new plants to be planted. Then, to top it off, once the charge was processed through Home Depot it was only setup as 12 months same as cash, not the 24 months with the coupon I had provided. This was resolved by me calling Home Depot credit and having them apply the 24 month coupon. One more thing the rep did not listen to me on. With our experience with the Sales Rep being what it was (disrespectful) we would not currently recommend Borg Fencing to anyone for fence work in our area. <br />"
Recommended by79%of homeowners
Top Rail Fence
4.7(
31
)

Serving Diamond Springs, CA and surrounding areas

In business since 1995

Free estimates

Warranties offered

"The turnaround time from quote to finished product was about one month, which is great considering the weather and holidays this time of year. The fence was removed in stages to keep our yards secure overnight. All the men working on the project were courteous and professional over the two days. They did everything we asked for, including a little extra leveling and an extra board to close the gap between the fence and an existing metal gate. The quality of materials and craftsmanship have left us with a beautiful fence and sturdy gates for years to come."
Recommended by93%of homeowners
Avatar for Straight Line Construction
Straight Line Construction
4.8(
137
)

Serving Diamond Springs, CA and surrounding areas

In business since 1999

Free estimates

Emergency services offered

"They tore off my existing cedar shake tiles and installed concrete tiles a few years ago. I received call in the fall from them asking if they could clean our gutters for free to keep their crew busy over the holidays. What, you want to clean my gutters for free?? It was true, they showed up on time and not only cleaned my gutters but also cleaned the valleys on my roof of leaves and debris. What company provides that level of service to former and future customers? It's a very well run company that focuses on customer satisfaction. Thank you Straightline!"
Recommended by95%of homeowners
FERDIG FENCING
5.0(
4
)

Serving Diamond Springs, CA and surrounding areas

Free estimates

Warranties offered

"I called and got a quote from them about July/Aug for a chain link with vinyl fence. I needed to have some other work done (more urgent) and called them back in Sept. They came back out and gave me an updated quote for the wood/chain fence. They started the work about 2 weeks later and finished in a couple days. This is basically a family business and it shows in their customer service. I would recommend their work to anyone looking for a fence repair/replacement. They do all types of fencing. <br />"
Recommended by100%of homeowners
Fenceworks Inc
4.8(
8
)

Serving Diamond Springs, CA and surrounding areas

In business since 1984

Free estimates

Warranties offered

"My neighbor and I needed to replace our collapsing common fence. The length was 80 feet, which included two "side spurs" to connect the two houses.  All told, we got four bids, that ranged from $4,600 to $2,500.  We selected Fenceworks at $2,732 based on (1) seeing their work in the neighborhood, a strong recommendation from a neighbor, and how they responded to our requirements and questions on the walkthrough.  <br /> I worked with Gentry Long of Fenceworks on the details of what we wanted, and was very pleased with his response and suggestions for a better fence.  (Some of the cost was reduced by our doing the demolition of the old fence, including digging out the old concrete collars from three previous fence lines!   Not having the old collars made putting the new fence right where we wanted it a lot more possible.)  Everyone made a strong effort to have the up-front communications clear & complete - which helped make the actual work go much smoother. <br /> The work crews put in the posts one day, and two days later, put all the boards on.  Both work days were rainy, but the crews worked steady and very efficiently.  Crew member Josh was especially helpful in making some minor changes I requested that really improved the final appearance of the fence. <br /> I examined the final work carefully and was fully satisfied with the quality of both the materials used and the assembly of the fence.  We got what we wanted and I think the value for the price was excellent. <br />"
Recommended by100%of homeowners
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