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"The contractors were efficient and professional. I like my brick mailbox "

"Iâ m going to begin this review by saying, I have never hired someone to do a job on my house where I have been completely satisfied with the labor and the finished product. Until now. I just hired a company to remove my existing shingle roof and replace it. Not only is the finished product of excellent quality, but the technicians were extremely diligent in making sure everything was done with precision. The entire job even down to the clean up afterwards is outstandingâ ¦. I highly recommend Coxs Roofing and I will be using them whenever I need roofing work done. Oh! And they also had the best price quote out of three estimates I received. R.L.H. 1121 Roland Heights Ave. 21211"

"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"I purchased a full trim wrap package as preventative maintenance on my new home. My wood trim was in good shape, but there is a ton of wood on the exterior of my house and I figured that getting it wrapped would give me some peace of mind. Paid cash for the project and had no trouble dealing with the office or my salesperson. When my appointment date came, a subcontractor arrived and began installation. The job was completed the same day. The crew managed to destroy about half of my front lawn (which has not really recovered), and put a scratch on my car, which I had moved to the curb to give the crew space. The quality of the work was atrocious. There are certain sections that are passable, but the majority of the project looks awful. There are large bulges on nearly all of the corner posts and most of the panels on the bay windows, and it has been getting worse over time. The finishing nails used to attach the panels seem to have been used completely at random - most of the bay window panels have 4-6 nails per panel, while one in particular has 14 nails and looks utterly terrible. A large amount of the caulking has separated, to the point where it's no longer something I can handle myself in a reasonable amount of time. High quality caulking should definitely last longer than year when applied correctly. Unfortunately, it looks like it was applied by a child in most areas. Naturally, this completely defeats the purpose of this job since moisture is able to get in pretty much everywhere. Worst of all, this summer, just a little over a year since I had the installation done, I have had a lot of humidity problems in my home. I decided to check the soffits to see if the fly-by-night crew that installed my trim had done the soffit fascias correctly. Turns out that they did not remove the existing vents or wood under the fascia, which was specified in the contract. So... now I have basically no attic ventilation due to the existing small vents having the vented vinyl fascia overlapping. I attempted to resolve many of these issues last year, but didn't have much luck with the one-man repair crew they have. I'm a single father of two young boys and at the time I was working two full-time jobs, so it was pretty tough to find an opening in my schedule. Whenever I did get in touch with him, his next appointment was always 2 weeks out and conflicted with something I had to do. The frustrating part was that he was always under the impression that he was only coming out to 'trim the patio doors', which the company had decided to throw in to make up for the issues I had. I explained multiple times that I had several issues that needed to be addressed, and yet I kept hearing the same thing, even after he had arrived one day and I explained it in person. I sent pictures of all of the issues to the company and even had my salesperson come by and see them in person. Things got pretty busy when my boys started school, so I didn't get a chance to follow up again until just recently. After discovering the unacceptable issue with the soffit fascias, I contacted Paramount two days ago through their website, and also attempted to call them. I didn't receive an email response, and did not receive a response to the voicemail message that I left. So here we are. Overall, I wish I had not had this project done at all. My home looks significantly worse than it did before the job was done, and I am very concerned about possible water/moisture damage due to the poor installation. The quality is so poor that I am considering hiring another contractor to simply remove all of it and repair the existing wood. Just take a look at the pictures... Now that I look at them, it's even worse than I thought."

"Everybody ive talked to starting with the sales rep Wu, down to Dylan the project manager, and especially Leo's roofing crew has been absolutely amazing. Even the folks behind the scenes communicated everything effortlessly, and my roof is excellent. Cannot speak highly enough about this experience."

"Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK."

"Responsive, responsible and did all that was promised. Promply corrected small mistake."

"Excellent! On time, very neat, very pleasant, Reasonable cost. Highly recommend Edward and his crew."

"The Home Tech team did a great job! The techs who came to my home were very professional and friendly. I would highly recommend this company."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."