Get matched with top wood retaining wall builders in Downers Grove, IL

"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair.  However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball.  We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.”  When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."

"Outstanding work! Showed up at the time promised, very professional, did an exceptional job."

"They did an excellent job in a very timely matter, and very competitive rates!!!"

"Marco & his team are fantastic. I've been with them for years and recommend them to everyone I know. Honest, fair pricing, straightforward and reliable. Do yourself a favor and hire MG Landscape."

"It went very well. The team showed up on time, confirmed what they were going to do, went about their work, finished on time and explained what I needed to do to allow the cement to properly cure. No mess, full cleanup and a call later in the day to check on the job."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"They do a beautiful job. I was very, very pleased and I would recommend them to anyone!"

"It went great. patio looks like new again."

"Brandon and his team truly transformed our property, providing us with the outdoor space we've always dreamed of. After meeting with 10+ contractors in the Burr Ridge area, we chose BSC Landscaping and could not be happier with him and his team. We bought our home primarily due to the lot which features mature trees, hills, and a creek passing through. These features required a team that could navigate the complexity of building with water runoff, preservation, and a balance between nature and hardscaping in mind. They absolutely nailed it! BSC installed a paver patio, replaced an old swail with a natural-looking boulder and cobblestone creek bed, cleared overgrown weeds, installed trees, and seeded large areas to expand our lawn to gain more space for kids to play. We just hired them again to redesign our front yard which includes a paver parking space and the installation of a property border featuring a range of plants and trees. We strongly recommend BSC Landscaping, LLC!"

"Daniel and his crew were great, with good communication and updates about our project. Our retaining wall came out great. They took care of all the permitting and inspections and made sure the job was done right. They worked with us on changes and additions to the project and timing."