
Serving Drexel Hill, PA and surrounding areas
Approved
In business since 1953
Free estimates
Warranties offered
"They were prompt with coming out to inspect our fence and provide multiple estimates on completely replacing or repairing the fence. We decided to replace the portions damaged as that estimate seemed most reasonable. We made an appointment and were told someone able to make decisions must be home in case there were problems. My husband stayed home from work and no one showed up until 4:30pm. The guy replaced 2 rails and straightened a post in 1/2 hour and told my husband he was done for the day. This was a Wednesday. He wouldn't be back until Friday at the earliest. Someone showed up Friday and did 1/3 of the job quoted. We received a bill for $1000 showing items repaired and replaced which were not. When I questioned this bill, the office personnel did look into it, and I received a revised bill for $700.The office was told by the on-site worker that our fence was too damaged to repair. Why weren't we told this to begin with? When I explained how unsatisfied I was with this job and that I had no intention of providing their company anything better than an F on my review for Angie's List, they offered to have the owner come back out to review the matter. He promptly came out the next day and agreed the work should be completed as the estimate promised. We had to make a new appointment. Different workers came out and repaired almost all of the rails that were broken or damaged. We did find one that should have been replaced which wasn't. We have paid the original estimate cost of $1270. The owners were quite eager to make amends, but I think the first worker not showing up at a reasonable time to do work, leaving the job unfinished, and doing a poor job ruined their reputation in our eyes. I know we won't use this company again in the future. <br />"





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