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"My family had a first-rate experience with this company and its local staff. I say "experience" because the value-derived has so much to do with clear, prompt communication; friendly, knowledgable customer care; fast, flexible service accommodations around schedule and household values; respect for property and cleanliness during installation; insightful consultation to match personal style-preferences. Underlying the job (pun?) is the high satisfaction we have with our new wall-to-wall carpet product, itself: the color, texture, durability, comfort, etc. Punchline of my review: kudos, thank you, and keep it up! I recommend this company to anyone/everyone in the MainLine area."

"I tried to fix my plank flooring in my basement after water damage…after several hours of frustration and time, I reached out and these guys got it done so quickly! They provided a quote remotely after I sent pictures, scheduled the job within two weeks as I requested, and came on the day and time frame they said they would….definitely would recommend for any flooring project!"

"Very well."

"All went well."

"Russ came out on Tuesday with a helper & did the measurements. He said that he would send me the estimate the next day. Today is Friday & I haven't heard back from him yet, even after texting & calling (left voice mails)."

"Julio and his team sanded and refinished about 2,000 sf. of 100-year-old hardwood in our home, as well as adding new flooring to match the old where we had made some changes to the structure. This included some fine detail work. They were fantastic! The crew was punctual, came with a great attitude, and did very clean work. When another contractor drilled a bunch of unnecessary holes in our floors, his crew replaced the boards with matching wood for a reasonable price and it looks good as new. Julio was good at explaining the process and keeping communication open throughout. His recommendations were good, he understood what we were going for and we are very happy with the finished result. I wish every contractor was this professional!"

"They did an excellent job, and in a reasonable amount of time. The cost was increased by the fact that they had to re-do some work by someone we previously hired who was terrible and unreliable, but it was well worth it!"

"Fair warning to consumers. Terrible. From the beginning it was obvious that the guys on the job were not experienced floor installers. besides poor workmanship they had no respect for our house. Simple things like putting ram board down on the new floors as to not damage them wasn't done. - trim installed wrong - fixed after I pointed it out - covered a heating vent - fixed after I pointed it out - many scratches on the new floor - fixed after I pointed it out - Every time they used the toilet the seat was left up. - lids to some of my paint cans not seals another is all crushed in because they used their boot to seal it. - They didn't put our furniture back in the rooms - cleanup was sloppy and incomplete. -there are a few gaps between the floor and wall that the 1/4 round doesn't cover. - There are over a dozen "creaky" areas in the floor."

"Job went very well. They have been doing work for me for a couple of decades, and always have done excellent work."

"The initial installation was done professionally. Unfortunately after three months the system failed. From Friday to Tuesday I was without hot water and heat and the temperature in my house went down to the 40s. It took five visits to fix the issue. The manufacturer advised that the solution called for disabling something in the system to keep that part from failing. I am worried that the system is not safe. I will be contacting the DC Consumer and Regulatory Affairs as I have no faith in the quality of this system. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system; there was water all over the floor. A tech came out on a Wednesday but was unable to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and by Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. I found out later a part needed to be ordered but would not be available until Tuesday. The tech made a repair and said he disabled a part, per the manufacturer, so the system wouldn’t fail again. I don’t have any confidence that this system is safe or fixed so it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up."