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"I hired Monarch to maintain my pool starting Jan 1, 2024. In March I emptied my 8900 gallon pool and acid washed it. A month later I had black algae in my fountain. This remained for weeks. Sean finally told me to call someone else to get rid of it. The calcium level two months after refilling my pool with fresh water was 201ppm. In August Sean tested my pool. This was the result according to a test he sent me: For calcium, I got 1025, but I am not sure how accurate that is. When I ask more about it, he had no explanation. Another time he cleaned my filter and forgot to connect the hose. Another time he turned off the valve that runs my fountain, When I called he told me he had no idea what the problem was. The fiasco led to replacing a $500 valve when he was the one who wrongly turned it off . The final straw was he cleaned my pool filter (less than a year old filter). And it was so saturated with shock that it ruined the filter. in addition, when he took the filter out, he broke the filter core and lef the broken base wedged in the unit. My concern is that he NEVER took responsibility for his mistakes or any of the damage he caused. As a result Ihad to replace over $900 worth of items. He also has a picture on his web site of my pool which I have asked him to remove. I would NOT recommend his services."

"Great work, great customer service."

"Javier is focusing on detail and he is passionate on his job , Javier and his brother helped us on various jobs during the house remodeling with the reasonable price, he tried the best to fix our existing problems, we definitely will hire him if we have something to do in the future."

"POOLIE will ruin your water, making it unsafe to swim in, then tell you to drain it. The reason they use the "One-Price-Fits All" sales pitch is because they use the cheaper chlorine tablets in your pool other than liquid chlorine. The tabs contain Cyanuric Acid (CYA) and in a couple of months, the CYA level gets much too high, which makes the chlorine tabs much less efficient. The only way to get rid of CYA is to drain the pool. Also, they skipped my pool 4 times in the last 3 months, almost starving out the new pump they installed in February. I took a water sample of my green pool water to Leslie's last week, and ONLY ONE chemical was in balance. I looked back over 10 months of POOLIE'S service reports, using Leslie's guidelines. My pool chemistry was NEVER completely in balance. Leslie's report said the water was unsafe and corrosive. No wonder I need to drain my pool and replaster it. POOLIE just bought out SCOTCH POOLS in November. Former SCOTCH POOLS customers should BEWARE!"

"Very responsive and professional. Very happy with my change from previous company. If you are not happy with who you currently have, I would recommend at least a conversation with them."

"I hired Karl over a year ago and the customer service and maintenance on my pool was great Iâ m not sure exactly what has changed but he just stopped coming. No conversation or explanation given. I learned he was no longer coming when my pool turned green and there was no response to any outreach I attempted. I thought at first something very serious must have happened and he was unable to reply but I have since learned heâ s still serving other pools in the area. The cost to address my green pool with another company could have completely been avoided. Iâ m disappointed in the way this was handled and am still at a loss on the why."

"Sharpshooter Pools goes above and beyond! The owner exceeded my expectations. I recommend Sharpshooter Pools to all of my friends, family, and my clients. "

"Very quick to respond. Great work and very friendly. Would use again. Only issue if any was communication on when the rep was coming out. He came out to give estimate, then do the repair. We weren’t notified either time when he was coming out. It ended up working out ok as my wife ended up being home, but she almost wasn’t. Just would have liked a text or call with an estimated time and date of show time."