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"BJ Pool & SPA is a first rate company.  Bob, the owner, has been working with pools for decades and knows everything about pools. He is actually willing to try to repair equipment, unlike many other lesser companies that merely put in new stuff.  If you have any issues with your pool and spa, these are the people to call: they will fix anything and will always provide you with the best options.  Bill, the specialist who came to work on the unusual configuration of equipment for my small indoor pool and spa, demonstrated a great deal of experience, ability and honesty.  BJ Pool & Spa might not seem cheap, however, given their vast knowledge, experience and technical ability, they will provide you with quality service and advice that will save you money in the long run.  Their competence and integrity is extremely reassuring.  It isn't always easy to find a good pool company (this industry isn't as regulated as other professions), and it took me a while to find this one. BJ Pool will be the company I call when I want honest and reliable service  
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Hristo did everything possible to get the job done. This particular June 2016 was filled with many rain days and made his schedule hectic. He kept me in the loop and was up front and honest about the delay noting vinyl liners must be installed in dry, sunny weather - none of which came for a few weeks.

The job was handled quickly and professionally while his team made several visits to complete the job. During this time we got even more rain but the liner was installed by then and they finished all well within the timeframe.

I write all this because Hristo kept me informed which I appreciated and which has earned him and his team my respect and gratitude.

A job more than well done! Also, within budget :)

Frank McGuire

Gaithersburg, MD

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"They did a pretty thorough job. We've been pleased with them so far. Everybody has been very nice. They've pretty much been reliable. When they say they're going to come, they come. They get back to you. It's a good recommendation. They showed up on time, cleaned up after themselves and seemed to work pretty steadily. They were friendly. We didn't have any problems. They did what they were supposed to do and their prices were reasonable for what we thought they did. They said it would take about a day and they did it in about a day. They were upfront. There's not that many companies that do what they do, so we didn't do a lot of comparison shopping, but we thought the price was fair. I've been using them for maintenance work."

"This is my second full season working with this company. My first season purchasing balancing chemicals from them as well. My pool has been a dazzling sight all season long. Best opening to date."

"Happy with pool surface...mini-pebbles with glass beads. Weekly maintenance during pool season since 2016. Paul and his team are professional, courteous, caring, hardworking and kind. Paul even came over on Labor Day weekend when our pump was not working...now that is above and beyond! Paul really cares about his clients and their satisfaction. Prices are fair and comparable. The water is always crystal clear and thankfully no one has ever gotten sick from swimming in our pool. Thank you, Paul and VIP Crew!"

"Daniel and Zac were on time and very polite. They kept me well informed and explained as they went. Will call them again if I need too."

"Communication was very professional and thorough and the work was done beautifully."

"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."

"The owner of this company serviced our pool for over 15 years.  He was extremely responsible and professional.  He always responded to my calls promptly and made whatever repairs were necessary as quickly as possible.  He was always sensitive to costs of replacement items.  He also spent the off season going to classes and manufacturer training to be current in the industry.  His rates were reasonable.   When we were remodeling our pool deck and pool, he coordinated with the pool and deck contractors.  When our heater needed servicing he was knowledgeable enough to conduct the service himself.  Our pool was always crystal clear.  If he hadn't cut back with servicing our area, I would still have his company service our pool. "

"Our original contractor dropped off of the Facebook of the Earth, leaving us with mostly finished renovation and the new deck I started. I found 5thGen on Thumbtack and Christian was the most responsive and knowledgeable of the respondents to my search for fencing contractors. His team built me a gorgeous fenced-in urban oasis and the double lattice was his idea and custome made for our space. I’m attaching photos. He and his team then proceeded to repair our previous contractor’s errors (like installing new kitchen cabinets upside-down... really!) and did amaze my custome drywall work and mounding work. They even moved our challenger and you would never know the base had been relocated looking at the ceiling. Great great job, reliable and responsive on multiple projects for us since. Our relationship with 5thGen started at the end of 2015 and continues to date."