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"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."

"Yes it was done"

"The first red flag is representing himself as Steve Perez on Angi’s list when in fact his name is Ziv. There’s the hard sell and false promises (finish a kitchen remodel in 5-6 weeks) when it took 4 months. Unprofessionalism is an understatement. He communicates through texting like a teenager and screams at the client when in fact errors are his fault or his sub-contractors. We provided appliance specs very early in the process and the electrician still made errors for which Ziv wanted us to pay for. The cabinets delivered were incomplete which he blamed on us. He demanded a final payment and threatened to put a lean on our house when the work was incomplete per the contract. Then Subs starting calling demanding payment which was resolved after we provided cashed checks to Sonart Construction. Don’t believe what I say. Read the BBB review complaints for a well-deserved F rating."

"Lauro was very professional and courteous. He wore protective booties on our floors and was very thorough in his work."

"Wonderful service! Friendly, on time, good price. I highly recommend Lone Star Erectors."

"Gas fireplace refurbishment, chimney cap repair, and dryer vent clean-out"

"From the initial consultation with Scott Brennan to the installation of the final lockset with Pete, the general process was relatively smooth. We love our new entryway door and cannot thank Pete enough for realigning our back patio door. The ease with which we can now open and close all of these doors is miles beyond the aggravation of trying to close a misaligned door. That alone made our decision to choose the Brennan company over others the right one. Many other companies would not even consider realigning a door without replacing the whole thing entirely. Also, their ProVia options for door replacements are top quality. I would highly recommend this company."

"Excellent customer service. Good communication. On time. Friendly"

"Expo Home did a fantastic job from beginning to end. Maurice our sales representative came to our home and very thoughtfully walked us through everything. He helped us to make a difficult and expensive purchase decision. The contract was signed Friday evening and the work was completed by Thursday afternoon. The installers Ricardo and Omar arrived promptly on install day morning at 8am and worked quickly to do all the work by 4pm. They respected our home and kept work areas clean with tarps. Omar especially kept me informed of the progress of the project throughout the day. Ricardo as the lead installer was very skilled in performing the work and knowledgeable about all the details of the project. I would highly recommend Expo Home for your next tub to walk in shower conversion. Thanks to everyone at Expo Home team and satisfied to be member of their family."

"Dominic was fantastic! He responded to any questions quickly. I would absolutely recommend Cajun Contractors to anyone who wants a beautiful fence that’s gonna last. I had a board on board fence and my neighbors have complimented on how great it looks! I love walking in my backyard and having the privacy as well as something so nice to look at. My dogs love it as well! They were also the best price by far from all the other companies I got quotes from. The fence was put up in great time. I didn’t feel like I had to wait forever to get it finished! Great company to support!"