Get matched with top wood stairs and railings installers and replacers in Norfolk, VA

"I had a garage side door that was literally falling apart. The door didn't line up with the latch so it wouldn't close without a Herculean effort to lift it up. The casing around it would constantly fall off, bringing with it a cable for the backup battery for my Verizon FIOS network. The wood at the base was rotted, and the concrete was crumbling. I had lost the key to the deadbolt which I needed even to lock it from the inside. I never used it because it was such a pain. But when I had a major landscaping project done, I couldn't get my lawnmower through my fence gate and needed to use my garage side door. I decided to bite the bullet and hire somebody. I called All American Craftsmen and Contracting based on the reviews on Home Advisor. They responded right away, offering to come out and give me a free estimate. They gave me an appointment that met my schedule and evaluated every aspect of the job that needed to be done. I wanted a new door and casing and was expecting an estimate north of $1000.00. To my surprise, they gave me an estimate with a quality door, casing and all carpentry work including concrete base for less than that amount. I was super pleased. I was supposed to have the work done a week later, but the coronavirus restrictions pushed that back a few weeks. When the day arrived, their employee (Tommy) showed up right on time and got to work. I estimated he spent at least 12 hours over two days painstakingly working on my project. He made two different trips to Home Depot to get the right material. The only hiccup was that the replacing the rotted base was not in the original contract and added $75. I really didn't care -- the price was still below my threshold. He installed it, caulked it and painted it. I was extremely happy with the results! I cannot recommend this company enough. Bravo Zulu!"

"After a lightning strike damaged a significant portion of our vinyl siding, General Home Improvement provided fast and cost effective repairs. A job that other contractors said would take a week or more took 3 days. As well, GHI was able to do repairs instead of complete replacement, showing a skill level that others did not seem to possess."

"Ripwood Customs LLC (Brian & Josh) is exceptional. They brought back to life a 25-plus-year-old deck and porch. They demoed, cleaned, rebuilt the deck, rescreened the porch, and trimmed all to perfection. Their craftsmanship is superb with thoughtful additions such as safety rails along the deck steps. Their work ethic is very high and they have the right tools for the job at hand. I highly recommend this company to those who expect a quality project. You will not be dissapointed!"

"Everything went great. He was professional and I'd recommend him."

"This company has honesty and integrity--the most important qualities I could ask for in a contractor. They are fairly priced and they will do what they say! Could not recommend them more."

"Good. They even cleaned the wood trim of paint that ton it previously.
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"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"Tom and Lou did a great job.  Starting at 9 AM every day and working until 4 or 5 PM.  Everything had to be just perfect.  Anything I could not do for myself, they did for me such as moving kitchen table and heavy appliances into a different room and many little things.  Every night they made sure all was cleared up and ready for the next day.  Once the cabinets had completely dried, Tom came back and installed all the knobs.  I definitely will hire Always Painting by Tommy to do more painting in my home at a later date.
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"Geoff completely remodeled our bathroom from top to bottom. It came out beautifully. His does all the work himself and its high quality. He was great to work with and always kept us updated with progress. Highly recommend this company for your next remodeling/home improvement project!"