Get matched with top doors (exterior) installers and replacers in Dunkirk, MD

"We had an exterior door and storm door installed from them we love the quality and look of our new doors."

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"Airtight Exteriors performed our front door storm door replacement with flying colors! The quote was reasonable and competitive vs. others that we had; the quality of the replacement door is exceptional; the workmanship of the installer (Jesse) was exemplary, and he worked with us on minor issue to get everything resolved to satisfaction. When the job needed a minor correction after installation, Airtight send someone to get it done the next day, no questions asked. Highly recommend this company, they operate like a small business from 30 years ago - solid and reliable!"

"My project consisted of replacement of the roof on the shed and installing a polycarbonate roof on the pergola. The crew did a fantastic job and I was very impressed with the quality of work and how meticulous they were when installing the polycarbonate roof on the pergola. The pricing was excellent and so is the quality of work. I will definitely refer Pen Win to friends and family, they are truly a five star company"

"The installation of the door was done well; however, the work area was not adequately protected (no floor protection) and a crowbar was dropped on my new hardwood floor and put a gash in the floor. There was also a communication issue between the sales department and the installers on putting on new break metal around the outside of the door. Yes I would use them again but I would confirm everything with the installers before the start and I would make sure they prep the area to protect the property."

"Professional! Concerned about customer service and the quality of work is outstanding! Recommended without hesitation or concern!!"

"Kitchen. sink was installed. Satisfied with his work. Will consider for future jobs."

"I am leaving this review regarding Medallion Security Door and Window Company. In addition, as a customer I rate them with 5 stars. Why? First of all Medallion installed my back security door about 20 years ago, and I still use it, it's a little rusty now but that's due to my neglect. Second, I visited Medallion's show room in late June 2022. Erlin R. showed me around and provided just what I needed in terms of assistance, information and professionalism. Peter, came out a week or so later and measured my front entrance and on July 13th. 2022 Caesar and crew came out and installed front security door. I am satisfied 100%, plus I have received information on how to care for door which is a plus for my investment. THANKS MEDALLION & GOD BLESS. Sinclair H."

"Installed a new exterior storm and entry door, due to old frame leaking in heavy rains. Overall, very satisfied with the work done and have not had any more leaks in the seasonal rains since it was replaced."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"