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"Hired for weed and feed applications. They applied the same product repeatedly although it did not work. I asked for different products and repeated applications beyond the schedule. That did not resolve the issue. I pulled 6 33-gallon bags of spurge from my lawn. I managed to get a full refund. They were also higher priced than other lawn services."

"The work was excellent. Will came for the estimate and was very polite and kind. He explained the process to me and answered my questions. Fortunately, whatever was in my attic vacated before Will arrived so I was able to proceed with repairs without fear of trapping any unfortunate critters inside my attic. All of the work was unobtrusive and remained outside. J.P. and Austin were the ones that did the repairs. I was very happy with the end results! They too were both very kind and polite and addressed all of my questions. For both appointments (estimate and repair), the technicians were on time. They worked very efficiently too. I was very happy that I found a company who could deal with both possible animal removal and the repair of damage caused by animals getting into the attic."

"I recently had a disappointing experience with GreenPest management company. A sales representative pressured me into signing a one-year contract by stating that he needed to secure one customer that day. Feeling cornered, I agreed to the contract, trusting the sales guy professionalism. However, after the first service, I decided to cancel the service. I was shocked when I was informed that the cancellation fee would be $250, despite having been told initially that the service fee was $100. The customer service agent was rude and he got furious after he heard about cancellation and determined to get 250$ from me. The entire experience has left me feeling deceived and frustrated. I would caution others about the company shady practices and be wary of high-pressure sales tactics. Based on my experience, I cannot recommend GreenPest company and suggest seeking pest control services from a more transparent and customer-friendly provider."

"I was not happy with them."

"I used their service for two seasons, and received 7 treatments plus an Aearation & Overseeing at the end during each season. I must say that their formula works because after the first couple of treatments, my yard went from a dirt pile to sprouting full, very green grass. At the end of the two seasons, most of my yard came in, with the exception of a few bald spots near the garden. I gave them a C for price, because they are on the higher side when compared to other services-particularly the aeration service. I do like that their customer guarantee provides that they will come back out and repeat your last treatment if you aren't satisfied or aren't seeing results, and I've only had to do that twice in two seasons. Unfortunately, if you aren't home to catch the service tech who is treating your lawn, it's almost impossible to get anyone on the phone directly from the office. Calls always go through a central customer service line, and I've never spoken to my service tech, even after leaving a message or two. Which is why I gave them a C on responsiveness."

"I had my initial treatment for general pest control as well as mosquito & tick treatment scheduled for Wednesday, 4/28. On Wednesday the tech came out as scheduled as well as a termite inspector. The general pest treatment was done but the mosquito & tick treatment was not. I did not realize this until I received the inspection report the following morning. When I called to inquire as to why it was not performed I was told that the mosquito & tick treatment had been rescheduled to 9am on Friday, 4/30. I was told it might have been due to the weather on 4/28 however it is even documented on my treatment summary that the day was clear with very low wind. In addition I was a little confused as to why I was never informed that the service had been rescheduled. Yesterday I called twice to confirm that a tech would be out this morning however today at 12:15pm when no one had shown up and I had heard nothing I called again. I was told by the person who took my call that they spoke to the service manager and that they would still be out today. I was told that they would be calling me soon to give me an updated time. Nearly 2 hours later I still had not received any call and no tech had arrived so I called again. This time the woman I spoke to said that they probably are not able to perform the service today due to wind and therefore would have to reschedule. Why was I not contacted and told that or at the very least informed of that when I called at 12:15pm? I have now wasted my entire morning and afternoon waiting on them to arrive. I am extremely disappointed in the inconsideration and unprofessionalism to not bother to notify customers when there are changes. As a new customer it makes me very worried that I made the wrong choice in choosing service through them especially after also agreeing to install a termite prevention system with them as well. I really hope that they prove otherwise!"