Get matched with top kitchen remodel pros in Edwardsville, IL

"The wood that OnCenter used for my Pergola was defective and they refuse to stand behind their warranty. They tell me that If Menards will not warranty their wood, then how can they. I think it is terrible that I paid $6400 to have a nice pergola on my back patio and I am left with cracked, defective wood. I was told that OnCenter would only replace a portion of the pergola (they could not deny how bad this wood was; but they refuse to replace the entire thing. It is the entire pergola that has the same wood and all of that wood is cracking badly. It will not do me any good to have half of the pergola replaced, only to have the other half keep cracking and be a different color. I tried to explain this to Sam Cox, owner of OnCenter, and he told me that; he cannot control how wood ages; For the money I paid, I really think I should enjoy my pergola and be able to look at it and have my visitors look at it without being ashamed of how unsightly it is. I have a nice house and wanted a nice pergola. I feel I will now need legal representation and have to reach out to Menards corporate office myself. I will have to do the fight that OnCenter should be doing. Terrible"

"They did a great job on our kitchen remodel. Started when they said they would and were here when they said they would be. They all worked hard and finished on time. The new kitchen is wonderful and I would definitely use them again if a project came up."

"Excellent work done in a timely manner."

"We were extremely pleased with the work they did when we had our master bathroom remodeled. The entire process was seamless from start to finish. They were so professional when they were in the house and kept the entire area contained. I always assumed a renovation would be stressful, but it was not at all. Picking out the materials and fixtures was even fun! The entire team was great and they were exactly on time to the week. They were very responsive to any questions. I highly recommend them, and hope to work with them again in the future."

"Response was overall proactive. Sales expertise in estimating jobs needs improvement. Overall material and execution of works is of the highest quality and standard."

"I had a horrible experience with Maris Home Improvements. I don't recommend them. You are better off going with Window World!"

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"They did a solid job and were a pleasure to deal with. Very professional."

"This has been the best experience I have ever had with a contractor. My whole kitchen looks immaculate and it makes my house look even better. I feel like I live in one of the most fancy homes ever and it makes me want to cook all day every day. I highly recommend Prolifik Contracting LLC."

"Great! Kimberlin Construction Company is the best. This is the most recent project we had done by them. As always they did a great job. Showed up when they said they would. Great crew and excellent craftsmanship. This is the fourth project we had done by them and we will definitely hire them again in the future. Best contractor we have ever worked with."