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"They never showed up at the storage unit as I had booked, so I was forced to pack what I could in my vehicle. So they showed up at the house. When I asked for a reduced price, I was told they were giving me packing tape and wrapping for free, when in actuality, I had all that stuff because they never showed up, which forced me to go buy that stuff. When I booked them, they stated that those items were included in the price."

"My antiques were packed, secured and moved across the country at a very high level of care and confidence. Co-owner Gabbie was my single contact from beginning until delivery. No -800 number, no being put on hold. Very personalized service and pricing. "

"They were friendly, prompt, and efficient! Also booked them last minute so that was life-saving to have that option. "

"Joe and Leo were amazing—quick and efficient. They moved my two-bedroom apartment in just three hours. Both were courteous and very polite. Thank you! I will definitely use your services again."

"Personal Photos and other items were not protected by packing paper"

"Yes. Very professional and efficient Would highly recommend "

"On Friday, May 20th and Saturday May 21, 2022. North Star Moving Company has overwhelming succeeded again where no other movers would willingly do for us! This is our third move using them and I'm happy to say they continued to exceed our expectations. I must mention their names because they are the best group of guys. Austin came to our old place first to look over all the things we would take and pack. After he looked and gave us an estimate, true to his word, North Star never exceeded the rate. Our one day job turned into two days and one, very late night. We were blessed to get Noah (the team lead), and his team: Grandville (G), Jose and David-who helped on Friday but not able to come on Saturday with the rest of the crew which returned for both days. Anyhow, this group of guys were honest, reliable and careful, not just of our stuff (prescriptions, gold & silver collection, jewelry and money) but of their time as well. I asked Noah why he kept looking at his watch and he told me that they were taking a five minute break and then get back to work! I was blown away! Truly, they looked out for us in other ways as well. They made a total of six trips back and forth from our old place to the new house. They set up all the furniture that they took apart too. They stayed with us until midnight. They would not leave us high and dry by stopping off furniture and leaving. They placed down carpets, made sure all beds were put together so we could sleep on our own mattresses, put their own carpet runners being respectful of our new flooring. They even opened one box because my son forgot his medication and they knew exactly where it was since they labeled the boxes for us! This was no ordinary move either. We had so much furniture, and I am older so I needed the help packing as well. This group of great guys went out of their way to make sure things were done right. Our breakable items and furniture arrived in perfect condition too. We bought them food and drink. They never asked for this, but we felt compelled because of who they are. We were so grateful for all their help. They are worth this review and more. We tipped them well because they earned it."