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"Very patient, willing to assist in getting township permits, polite, neat work, easy with work with. Quick installation of kitchen exhaust, willing to trouble shoot... Very pleased with Jim's work. I'm happy to recommend him to anyone."

"Great customer service."

"Came in, gave me an honest assessment of the work that needed to be done and gave me options on how I wanted to handle the issues I was having. Got the lights on that were not working and even installed a receiver box into my fan for a great price and super fast. Was knowledgeable and explained all the issues observed to me. I learned a lot in a really short time and am pleased with the work done. Would absolutely hire again and kept contact information to do so."

"They did a fantastic job! Very responsive and respectful!"

"Prompt and Professional"

"My home had a bunch of pipes burst in my upstairs bathroom from when it was cold out so aside from fixing all the pipes also wanted to do a small update of my bathroom with painting, re caulking, replace the toilet and touch up paint any og the tub or shower. He was amazing!! I told him my concerns and he helped fix everything I asked. He worked with me on pricing and walked me threw everything step by step an also showed me how to prevent the pipes freezing and bursting. Provided A1 service will use again!"

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"We could not be happier with choosing Unique Indoor Comfort for our new HVAC system. We found this company by being referred by a client of my husbands. The original duct work in our house was extremely undersized, over working our unit and not creating good airflow to reach the third floor of our town home. Reni came out to our home, and took the time to explain to me options with Unique to really make our new HVAC unit/system efficient and comfortable temperatures in our house. I really appreciated his kindness and patience with me with all my questions. Unique was able to get us scheduled within a week or finalizing the contract, just in time in end of April when the first heat wave hit. It has been almost two months now since Henry and Matt installed our new HVAC system (they both were friendly and did an excellent job) and we are truly enjoying it. With a new baby in the house, it is a relief to have this new unit and ability to cool down our house quickly and efficiently. I know it is a lot interviewing and getting quotes from different HVAC companies - it is a big investment. This company truly stood out for us and were able to work with our budget and our needs for our home. They were the only company who proposed how we could add an additional vent to allow more airflow, and to redo the duct work to the proper sizing for our house and up to code. We are very grateful and HIGHLY recommend Unique. Thank you Reni, Matt and Henry again!"

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."

"Against my better judgment I reach out and set an appointment with this company trying to support a professed black owned business. Because it seems to be the norm I shouldn't be shocked, I wish I could speak on their work but I can't because they pulled a no call no show. He scheduled me between 2pm-5pm so I canceled my afternoon so I could be home and they pulled this mess. Never again!!!"