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"I was looking for a paint option and that was not their specialty"

"Would recommend, there the only company that showed up."

"It was excellent. They were very knowledgable and had all kids of replacement parts."

"I have a service agreement for my Nordic Track treadmill (purchased from Sears in 2010) that relies on American Retail Services for their on-site repair services.  Thank goodness I bought the 5-year service plan because the treadmill isn't the highest quality, but the service I have received from Scott (and Dana) has been wonderful.   <br /> When I have an issue with the treadmill, I call the the company that owns the service plan and explain the problem, they send me the parts for the repair and let American Retail Services know that I need service.  I then get a call from Dana of ARS to set-up an appointment for Scott to come out to do the repair.  Scott is always prompt, pleasant and quick.  I've had 4 separate repair needs in the 3 1/2 years I've had the treadmill and have been happy with every visit. <br /> When this treadmill finally bites the dust, I hope my next one will be supported by this company.  In fact, the next time I see Scott I intend to ask him for his recommendations for the best treadmill to meet my needs. <br />"

"Barbara and her team are the best starting with the wonderful delivery guys and Barbara herself. I sent my almost 30-year old club chairs and ottoman to Barbara to be recovered. She contacted me about “refreshing” the chairs with new seat foam and additional feathers inserted into the back pillows. When the chairs were returned to me, they looked and felt like brand new chairs. The workmanship is perfect and I couldn’t be happier."

"The team showed up as scheduled and worked over a 3-day period to make my tired, overgrown old lawn look spectacular. They listened to my concerns (I'm not outdoorsy - nor do I have a green thumb) and selected plants and flowers that require little to no maintenance and will thrive on their own. My neighbors have all dropped by to tell me how great everything looks and I couldn't be more proud of my new lawn. Many of the plants are already in bloom...reds, pinks and oranges.  It's great to watch the color changes and it's really helped with my curb appeal. The price quoted was exactly the billed amount and I couldn't be happier with the results. <br /> <br />   <br />"

"all went well he was done in less than 2 hrs cleaned up and was very nice."

"I had a coils and another part replaced and it works great."

"He did a great job. My gate hinges broke off the fence and gate was laying in the yard. He replaced the broken boards and rehung the gate. Fixed the latch so it closes properly. He was responsive, showed up when he said and was polite and nice the whole time."

Black Investment Group L.L.C. is D.B.A. bigFIX we have over 25 years of experience sub contracting for company's like Sears, OfficeMax, CVS Pharmacy, Starbuck's, Farmland Industries, Sam's Club Costco's and more.