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"Reasonable, efficient, got us on the schedule quickly and answered all of our questions our new go to for hvac."

"Easy to work with."

"Extremely nice company, really clean service."

"Hello, I want to say Rick Hatfield does wonderful work. I met Rick when he came down to Florida to visit some of his family relatives. I had a deck on the water that I was in ruff shape .Rick came in there and did a wonderful job with that deck. . I would like to say that this gentleman is a hard-working man, honest, reliable, respectful, and a man of his word.."

"Hi On 08/15 the salesperson (James) came to my house to speak to be about Aspen home improvement. He was very nice, polite and very professional. I like his presentation including information about the company having great customer service. I also spoke to the manager (David Diller) that day and he seemed like a nice person. I choose this company because of his presentation and the customer service review. There were two other companies that came from Angie’s list that had a cheaper quote but I wasn't impressed with their presentation. Both of the other two companies were $500-$1,000 cheaper than Aspen. My appointment for roof replacement was scheduled for 08/26/2019 and 08/27 and they changed to 08/30 because it rained one day in the previous week. When I spoke to the person and I mention that it was changed from two to one day, she said that the manager review and said that it would take one day. She also states that if it wasn’t done they would finish it on the next day (Saturday). When I got home from work at 4 pm on Friday ( 08/30/2019) they had removed all roof but they only added shingles to the top of the house (The porch and Sunroom weren’t done). About an hour or so later they were all packing up to leave and not a single person said a word to me, so I thought that they were done. When I went out and check they still haven’t applied shingles to the porch or sunroom roof. No one called me or said anything, so I asked if they were coming back the next day and he said “no” maybe sometime next week. He also said that they didn’t have any shingle left. I had to force him to call his manager to find out when they would be coming back and he said the manager said Tuesday. It rained two times before they came back to finish it. They came back the following Thursday (09/05/2019) to finish. When I came home I notice they there were a lot of nails that came straight through the roof of both the sunroom and the porch. I also notice they did not installed the new drip edge or pipe collar as stated in the contract. Other things are not very easy to spot. The money was released to them on 09/02/2019 and they still haven’t come back to resolve these issues as of 09/10/2019. I am very disappointed in their lack of communication skills, very poor quality and lack of customer service. My next step will be to send this information to the Better Business and get the issue resolved. I paid $6,995 for this service."

"Awesome job completed, showed up every day until the job was done and work was done beautifully"

"New access panel looks great ."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."