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"We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can really see the quality in the finishes and overall design. What stood out most was the amazing team collaboration. Everyone involved worked seamlessly together to bring our vision to life, and the process was smooth and stress-free. If you're looking for a company that delivers beautiful results with expert craftsmanship and great service, Matrix Basements is the one to call. Highly recommend!"

"Our experience with CWE Renovations has been marked by a troubling lack of professionalism, accountability, and customer service. Despite having a comprehensive record of issues spanning nine pages, we will have to summarize the key points here to provide a clear picture of why we strongly advise against using this contractor. Project Timeline and Delays: We were initially given an estimated completion timeline of approximately 12 weeks for our basement renovation. Contrary to this, the project has now extended well beyond 18 weeks. We were assured on two separate occasions (6/27 and 7/11) that only two weeks of work remained. Unfortunately, scheduling has been disorganized, with no clear plan to ensure tasks are completed consecutively. For instance, the electrician's work remains pending with no definitive schedule, and the carpet installation, scheduled for August 19th, was delayed due to the contractor's failure to arrange for measurement until July 26th (despite us inquiring about this since 6/27). Communication and Accountability Issues: Our attempts to gather accurate information and resolve issues have gone ignored. We discovered discrepancies when we contacted Waste Management regarding the pickup of our bagsters, only to find no record of an order. Additionally, a metal rack has been left for 2.5 weeks in our driveway due to the contractor's failure to follow up with Home Depot immediately upon it being left behind by mistake. More concerning, we found that the electrician listed on our permit had no involvement with our project. Upon investigation, we learned that the permit was improperly filed under a business' name, and the electrician ,who worked for the business, was only working on our project as a side job, potentially jeopardizing their professional standing. Overall Experience: The most disappointing aspect has been the lack of communication and ownership. We are left with an incomplete basement and are now seeking a refund for the portions of the project that have not been completed as promised. Given these significant issues, we strongly recommend avoiding CWE Renovations for any renovation projects. Our experience underscores serious concerns regarding their reliability and commitment to customer satisfaction. Everything incomplete as 8/12 (18 weeks after the start date with a 12 week estimate): Electrician to finish outlets, lights, light switches, etc (no eta) â we paid for on 7/30 Carpet Installed (given a date of 8/19 which is completely unacceptable when we have been asking about this since 6/27) we paid for on 7/30 requesting this refunded since Carpet Installation Guy does not want to work with Dan and quoted us almost half to install Trim completed around stairs and in bathroom - Paid Metal Rack Removed from Doors (Offered to reach out myself since Dan doesn't seem to have any urgency in it) -Requesting Dan cover the cost to remove on 8/15 Garbage Removed (two bagsters) We paid for on 2/26 Door Installed over the breaker box Lien Waivers from Plumber, HVAC, Electrician Railing on the stairs (which we have made clear we do not want this in until carpet is installed so we can get our couch downstairs) Paid on 4/12 invoice"

"The final product is good and the price was good. The structure all seems to be high quality and with double pane windows it can hold the climate or out well as needed. With screens all around we can let the air move through when we want. The design process was a good experience, but we were not warned that our decisions in dimensions would result in difficulties with regulations and the electrical work. The lack of communication between sub-contractors during the process resulted in several delays. There were times when we were told there would be hand-off and it didn't happen until we prodded them. We kicked it off in the early spring and it didn't complete until August. Early on, the delays were unavoidable due to weather and ground conditions but after the foundation was in it took to long to complete the structure. The problem is not specifically the total time to complete but being left with very little time to replace the yard and driveway before winter."

"I recently had the pleasure of working with Emerald Bay Design and Construction for a major renovation project, and I couldn't be more impressed with the craftsmanship. From start to finish, they demonstrated a deep understanding of design and construction techniques, delivering outstanding results that exceeded my expectations. Richard took the time to understand my vision and translated it into a beautifully crafted reality. Communication was clear and timely throughout the process and I received my bid back quickly and accurately. Overall, I would highly recommend Emerald Bay Design and Construction to anyone looking for a design and construction company. I am thrilled with the results of my project and look forward to working with them again in the future."

"Excellent work. Took the time to make sure the job was done perfect. Cleaned up every day"

"I started the project with simple plans to replace and fix problems in a newly purchased home. brought Top Bros in and them came up with a number of great ideas to improve the look and function of the home. Looks great"

"JC Builders do excellent work and are wonderful to work with! I highly recommend them for any remodeling, rebuilding projects. Prices are fair and workmanship and attention to detail are top notch. And, they know all the best plumbers and electricians in the business. They are my 'go to' guys whenever I need anything done around the house."

"We were very happy with our basement remodeling project performed by Matt and his crew at MH Renovations. What you see is what you get when it comes to Matt. He is an honest and hardworking individual who will see your project through to the end. Prior to starting this project, we had absolutely no experience in the world of home renovations and we did not know quite what to expect. Matt walked us through each step of the process and educated us along the way. We became connected with Matt in 2014 through mere happenstance well before we ever knew what his profession was. I had responded to a Craigslist ad in hopes of purchasing a custom built Lego table for our children as a Christmas gift. The man building these tables was Matt. Over the course of a few weeks in the midst of our correspondence, our 2 year old son was diagnosed with cancer. Needless to say, we did not follow through with purchasing a table at that time. When he learned of our circumstances, his next move would instantly show us what a kind, generous, and good human being he was. Despite the fact that he had never met us in person, he built, donated, and delivered a hand-crafted Lego table to our son in the midst of his battle with cancer. Through that encounter, we learned that Matt owned a contracting business. We promised ourselves that Matt would be the first person we called when we were ready to look into finishing our basement - a project that was on our "home-owner wish list". Three years later we followed through on that promise and we called Matt. From the very first phone call until the last piece of the project was complete, Matt impressed us. We initially called Matt in the fall of 2017. He came out to our house in a timely manner and spent a significant amount of time drawing up plans and creating a detailed and itemized quote. He worked with us on various aspects of the proposal to create plans and drawings that fit both our existing space as well as our desires. Matt is truly an engineer who thinks outside of the box to come up with solutions that are both practical and efficient. We had to work around certain existing structures that made the design aspect tricky at times. Matt came up with great ideas to incorporate these aspects inconspicuously into the plans. We would be foolish as consumers to not seek additional estimates, therefore, we had two other contractors out to our home. Matt exceeded our expectations and blew the other two contractors out of the water when comparing design ideas, price/budget, as well as his overall responsiveness and effort put forth. All of the work done up until this point was free of charge. Matt had put in a great deal of time into his estimate and plans despite not even knowing if we would choose to work with him. His efforts paid off as we chose MH Renovations. In the weeks to follow Matt was extremely diligent in keeping in touch as he finalized plans and timelines. He was very accessible via text, phone or email and responded in a timely manner. At times Matt contacted us more than we contacted him. He would call with questions, information, and reminders on appointments. It was so refreshing! Matt was always on time and courteous in regards to respecting and working with our schedules. In March 2017 MH Renovations began framing the basement out. The framer (Trygve) was an absolute craftsman and Matt works exclusively with Trygve for this portion of his projects. Trygve worked tirelessly over the course of the next week to frame the entire basement. He would later return to complete all of the trim work needed throughout the basement which is beautiful and near perfection. Drywall was the next step. Matt warned us that drywall was a messy and somewhat unpleasant part of process. He was right. He got a crew in and out to complete the process as painlessly and as quickly as possible. The following weeks involved work with many different contractors to address plumbing, electric/lighting, and HVAC needs. Even during this phase Matt was often present and made daily visits to the job site. Matt has both a plumber and an electrician that he works exclusively with throughout all of his jobs. This put us at ease and made us feel comfortable allowing these sub contractors to come and go as they pleased even when we were not home. Can lighting, outlets, heating/AC vents and plumbing were on their way. Matt went the extra mile to add a few extra vents and can lights as the process was underway as he thought the space warranted them. He did this at no charge to us. We also encountered a plumbing issue along the way involving the our home's original drainage pipes. Matt and the plumber trouble-shot to give us several options to address the issue. The transparency in dealing with changes along the way was incredible. Whenever a change was made - we received updated paperwork reflecting the changes and the subsequent price adjustments so that we could keep tabs on where we were at with the budget. Next came the fun part - the finishes. Matt did a great job of presenting options to us from vendors that he worked regularly to assist with choosing cabinets, bathroom fixtures, wood stain colors, door choices, flooring options, and hardware. Despite offering us options that he was familiar with, he was also open to entertaining any outside options that we were interested in pursuing. For example, we debated about several shower options for our bathroom. The space was unique and the shower choices were somewhat limited. He spent several hours researching some of the options we asked about in order to help guide us toward a choice that would work best. We learned quickly that it is easy to get carried away in the midst of a renovation project in regards to spending. Matt did a wonderful job of keeping us grounded in our choices and being honest about how certain choices would dramatically change the bottom line price. Matt continued to stay one step ahead of us in all the planning and coordinating that went into the project. He had a great ability to formulate and maintain a schedule, thus keeping him within the proposed timeline, while still allowing us to make changes. At the 11th hour, we changed our mind on a cabinet configuration for our kitchen area and Matt made it happen for us. He was patient and understanding as we learned to navigate our way through this process. Flooring, paint and countertops were next on the docket. MH renovations does hard surface flooring, but not carpet. We used an independent carpet provider for the majority of our flooring needs. For the bathroom, Matt brought over various tile samples to choose from. His tile and grout work were great and we love how the floor turned out. The last flooring area was our workout space. Matt was used to working with a certain brand of foam tiles which at first we agreed to use. However, after doing some research, we decided that we wanted to go with a gym-grade flooring product with better shock absorption. We found this at a WI -based company in Milltown, WI. The only catch was that we were on a timeline and could not have it delivered to meet the deadline. We also did not have an appropriate vehicle to be able to pick it up ourselves. Matt took his own truck, picked up the flooring mats for us with the help of a colleague, and delivered them to the house. It was another example of how Matt is willing to go above and beyond to make the customer happy. The installation of counter-tops was an interesting hiccup in the process. Matt had long worked with a granite company that previously he had been very happy with. Following our granite installation, we noted that a large piece of granite was not supported with the appropriate brackets and thus presented a large safety concern. Unfortunately, the granite company denied any additional responsibility and despite Matt's best efforts to continually contact them, they refused to rectify the situation. Matt did not take this lightly. He researched the national natural stone governing body standards and verified that the granite slab indeed needed additional supports to adhere to safety standards. Matt met with several other gr"